Matthew Travers is a highly qualified expert, who works in Okta, Inc main office of which is in 1096. as a Product Manager since 2018. Matthew has earned professional experience in more than ten positions at various companies. Matthew Travers went to the Defense Language Institute Foreign Language Center and was studying there from 1995 to 1997. This person has professional qualifications: Hdi Manager Certification, Okta Certified Professional, and Okta Certified Administrator. Berkeley, California is the area, where this expert was lastly known to settle. This professional's contacts are easily accessed through SoftwareOfficial by request.
Name variants:
Mathew Travers,
Matthieu Travers,
Matt Travers,
Mat Travers,
Matty Travers,
Mattie Travers
Last updated Jun 07, 2024
Contact Information
Last Update
Jul 10, 2022
Email
mo**@gmail.com
Location
Berkeley, CA
Company
Okta, Inc.
Workplace
Product Manager
Work History
Product Manager
100 1St St, San Francisco, CA 94105
MultiFactor Authentication and Security Products.
Mar 2018 — May 2019
Senior Supportability Program Manager
100 1St St, San Francisco, CA 94105
Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while ...
Nov 2015 — Mar 2018
Senior Technical Instructor
100 1St St, San Francisco, CA 94105
Development and Maintenance of Training Lab Infrastructure
Aug 2015 — Oct 2015
Technical Instructor
100 1St St, San Francisco, CA 94105
Performing on-site and web-based product training, enabling Okta customers, prospects,
partners, and employees.
Conducting and developing public classes and web-based training sessions—ov...
Sep 2013 — Jul 2015
Senior Technical Customer Support Engineer
100 1St St, San Francisco, CA 94105
Performed direct and escalation-level support for Okta customers.
Conducted intensive troubleshooting for all incoming calls, matching technical issues and resolution
to customer, SLA, an...
Feb 2013 — Aug 2013
Solutions Engineer
821 B Livingston Ct, Marietta, GA
Designed, deployed, maintained, monitored, and repaired on-site and hosted Information Systems
for mid-sized legal and medical offices.
Trained and delivered customer service for non-tech...
Aug 2012 — Feb 2013
Senior Service Desk Analyst
1100 Peachtree St northwest, Atlanta, GA 30309
Provided software, hardware, and networking phone support for a 1,100-seat law firm.
Excelled in supervisory responsibility and training for the analyst team.
Redesigned and streamlined t...
Jul 2011 — Aug 2012
Owner
Atlanta, GA
On-Site technical support, service, training, and repair, serving over 100 Atlanta residents and small businesses. Incorporated 2005. Wide ranging, solution driven support of home and small ...
Mar 2004 — Jul 2011
Helpdesk Analyst
1201 west Peachtree St SUITE 4900, Atlanta, GA 30309
First level Analyst - Software, hardware, networking phone support provided to a Fortune 100 law firm (~1900 users). Responsible for first level troubleshooting, authentic customer service, ...
Jun 2007 — Jan 2009
Helpdesk Manager
233 Peachtree St northeast SUITE 1100, Atlanta, GA 30303
– Supervisory support of 7 analyst shift (weekend). Management duties including payroll, performance reviews, running and analyzing reports, service ticket review, and training. Customer Ser...
Sep 2004 — Mar 2007
Education
Occupations
Musician
Musician
IT Professional
Computer Software Professional
Executive
Produce Manager
Security
Software Developers
Production Manager
Skills
Troubleshooting
Servers
Active Directory
Help Desk Support
Networking
Windows 7
Microsoft Office
Technical Support
Sharepoint
Management
Computer Hardware
Windows
Itil
Document Management
Citrix
Saml 2.0
Databases
Sso