Matthew J Lum

Customer Happiness Agent

Matthew J Lum is a highly qualified professional, that works in Donorschoose.org main office of which is in 4. on the position of Customer Experience Agent from 2014. Matthew gained professional experience in more than 11 positions at various companies. Matthew J Lum went to the Syracuse University and was studying from 2009 to 2012. San Diego, California is the area, where this professional was lastly known to live. This person's email address and phone number can be accessed through this website on demand.
Name variants:
Mathew Lum, Matthieu Lum, Matt Lum, Mat Lum, Matty Lum, Mattie Lum
Last updated Jun 06, 2024

Contact Information

Last Update
Jul 10, 2022
Email
ml**@syr.edu, le**@yahoo.com
Location
San Diego, CA
Company
Donorschoose.org

Workplace

Customer Experience Agent

Work History

Customer Experience Agent

134 west 37Th St FLOOR 11, New York, NY 10018
Resolved teacher and donor questions and concerns using Fogbugz and Zendesk software, as well as the back end of the site Identified recurring issues and patterns in customer service inqui...
2014 — Nov 2, 2014

Marketing Intern and Brand Ambassador

140 New Montgomery St, San Francisco, CA 94105
Executed marketing events and created event postings that brought the Yelp community together with local businesses (Yelp Elite events, Yelp Drinks 2013 & 2014, Yelp’s Passport to Jackson H...
Feb 2013 — Nov 2014

Manager, Food Sourcing

6 east 32Nd St, New York, NY 10016
Responsible for maintaining and increasing food donations in the five boroughs Managed group of high-level and/or VIP restaurant donors who give monthly prepared meals (Chef's Special prog...
from Nov 2014

Marketing Coordinator

37 east 18Th St, New York, NY 10003
Tasked to personally interact with people in the sponsorship and event planning industries through various social media platforms Maintained the Sponsorhub website by researching potential...
Oct 2012 — Sep 2013

Community Management Associate

New York, NY
Managed social media pages of traction clients for an up and coming management consultancy Developed digital strategy for traction clients to maximize exposure of their brand
Oct 2012 — Feb 2013

Community Manager

Primary role as a self-directed event coordinator and activist with direct results expected for time spent. Promoted gains in market share through proactive social media applications (Face...
Feb 2012 — Dec 2012

Marketing Intern

Tasked to always ensure the smooth success of live Syracuse sporting events while appeasing the local customer base Carried out marketing plans during games that included the use of techno...
Aug 2011 — May 2012

Physical Education Teacher

Jul 2011 — Aug 2011

Fitness Center Attendant

Assisted patrons with any inquiries about the facility Determined whether exercise equipment was in working order Organized time and sign-in sheets to ensure the facility ran in an orderl...
Aug 2009 — Dec 2010

Program Assistant

Provided assistance to the classroom teacher for participants ranging from age 6 through 18
Jul 2007 — Aug 2010

Customer Happiness Agent

Redwood City, CA

Occupations

Sales Specialist
Agent
Professor
Engineer
Customer Service
Client Service Officer
Marketer
Marketing Intern
Sales Representative
Marketing Professional
Advertising Sales Agent

Skills

Social Media Marketing
Sports Marketing
Mobile Marketing
Twitter
Pinterest
Facebook
Instagram
Foursquare
Youtube
Socialcam
Ios
Cantonese
Tumblr
Event Planning
Recruitment Advertising
Microsoft Word
Microsoft Powerpoint
Microsoft Excel
Mac Os X
Windows 7
Physical Education
Sports Coaching
Nutrition
Powerpoint
Marketing
Garageband
Digital Marketing
Wordpress

FAQs about Matthew J Lum

What's the main profession of Matthew J Lum?

The expert is a Customer Happiness Agent.

What are the profession of The professional?

These person's professions are Sales Specialist and Agent

Where does Matthew J Lum currently live?

Matthew J Lum currently lives in San Diego, California.

What is Matthew J Lum's email?

The expert's email is ml**@syr.edu and le**@yahoo.com.

Where did Matthew J Lum work?

Matthew worked at Donorschoose.org, Yelp.

What education does Matthew J Lum have?

Matthew studied at the Syracuse University from 2009 to 2012.

What languages does Matthew J Lum speak?

Matthew J Lum speaks English and Cantonese.

What is the industry that Matthew J Lum is connected to?

This person works in Sports industry.
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