Name variants:
Matthew Wilkes,
Matthias Wilkes
Last updated Jun 07, 2024
Contact Information
Workplace
Colleagues
Work History
Deskside Support Site Manager
1020 Petersburg Rd, Hebron, KY 41048
Manages the Deskside Support technicians for Pomeroy at the Goodyear Tire & Rubber corporate headquarters.
from Mar 2013
Team Lead
1020 Petersburg Rd, Hebron, KY 41048
Help maintain the helpdesk contract between PNC Bank and Pomeroy
Immediate Supervisor over a team of analysts
Perform administrative functions such as scheduling, monthly and annual revie...
from Mar 2010
Technical Support Analyst Iii
300 5Th Ave, Pittsburgh, PA 15222
Worked with PNC employees with their daily technical issues
Provided technical knowledge to employees to enhance job productivity
Subject Matter Expert on various applications within our ...
Sep 2005 — Mar 2010
Field Training Manager
Helped establish and grow a new branch office
Supervise the sales and production of myself and my unit of agents
Training, mentoring, and recruiting new agents
In depth customer relation...
Mar 2004 — Sep 2005
Retail Store Manager
Supervise the daily operations of the Oregon, OH Shoemart in K-Mart
Prepare store layout changes and product merchandising
Responsible for payroll and scheduling hours of employees
Gener...
Aug 2002 — Mar 2004
Education
1998 — 2002
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Home Contractor
Site Manager
Health Specialist
Technicians
Operations Manager
IT Specialist
Construction Specialist
Construction Laborer
Skills
Technical Support
Troubleshooting
Management
Help Desk Support
Customer Service
Active Directory
Software Documentation
Windows 7
Computer Hardware
Lotus Notes
Windows Xp
Microsoft Office
Itil
Process Improvement
Disaster Recovery
Training
System Administration
Information Technology
Networking
Leadership
Outlook
Vmware
Sharepoint
Security
Databases
Operating Systems
Visio
Integration
It Management
Windows
Microsoft Exchange
Business Analysis
Customer Satisfaction
Laptops
Call Centers
Software Installation
Dhcp
Vpn
Printers
Group Policy
Vendor Management
Access
Hardware
Microsoft Excel
Recruiting
Itil Service Operations
Itil Continual Service Improvement
Itil Service Transition
FAQs about Matt Wilkes
What's the profession of Matt Wilkes?
This professional's job is Service Delivery Manager
What jobs is Matt Wilkes a professional at?
Matt Wilkes is proficient at such jobs as Executive and Manager.
Where does Matt Wilkes live?
Matt Wilkes lives in Aurora, Ohio.
Does the expert have the email address?
mw**@yahoo.com is Matt's email address.
How many companies did Matt Wilkes work at?
Matt Wilkes worked at six jobs.
What education does Matt Wilkes have?
Matt studied at the Ashland University from 1998 to 2002.
Are there any special industries Matt Wilkes works in?
Matt Wilkes works in Information Technology And Services industry.
What are the skills of Matt Wilkes?
Matt has skills in the following areas: Technical Support, Troubleshooting, Management, Help Desk Support, Customer Service, Active Directory, Software Documentation, Windows 7, and Computer Hardware.