Matt Iorlano

Technical Support Engineer - Tier 2, Production

Since 2003, Matt Iorlano has been working in Berkleemusic 499, 499. This person is a high-skilled Associate Director of Customer Service and Quality Assurance with over six years of work experience. According to Matt's resume and work profile, this professional has worked at more than three places with numerous backgrounds and gained different skills. Matt attended school at the Berklee College of Music from 1997 to 2000. Matt Iorlano has professional certification in Leadership Development Program and Berklee College of Music. Matt Iorlano can be found in Boston, Massachusetts – where this professional currently lives. You can search for their phone number and email. We can also provide you with exhaustive contact information upon request.
Name variants:
Matthew Iorlano, Matthias Iorlano
Last updated May 19, 2024

Contact Information

Last Update
Jul 5, 2022
Email
mi**@berklee.edu, mi**@comcast.net
Location
Boston, MA
Company

Workplace

Berklee Online
Associate Director of Customer Service and Quality Assurance

Boston, MA

Industry

E-Learning

Work History

Associate Director of Customer Service and Quality Assurance

Boston, MA
Heads the tech support and customer service division of Berkleemusic.com, Berklee College of Music's online school. Provides QA to all aspects of the operation.
from Jul 2003

Concert Production Staff

Stage hand, lighting designer, spot-light operator, monitor and FOH engineer for local and national concert tours.
Jan 1998 — May 2003

Drum Operations Associate

Maintained the drum department for the Somerville, MA location.
Mar 2001 — Oct 2002

Education

Occupations

IT Professional
Technical Support Specialist
Engineer
Executive
Deputy Director
Customer Service
Sales Specialist
Client Service Officer
Software Tester
Architect
Designer
Systems Support Specialist
Support Specialists
Deputy Manager
Chief Executive
Computer Specialist

Skills

Music
Concerts
Customer Service
Customer Satisfaction
Quality Assurance
Musicians
Proofreading
Mistake Proofing
Drums
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