Marla Gilbert is a highly qualified professional, that works in Cvs Health main office of which is in 82. as a Customer Service Supervisor since 2018. This expert has earned professional experience in more than eight positions at various companies. Marla Gilbert went to the Antelope Valley High School and got education there. Chandler, Arizona is the area, where this expert was known to be situated. This person's email address and phone are easily accessed through this website by request.
Name variants:
Marla Gilbert
Last updated Jun 06, 2024
Contact Information
Workplace
Colleagues
Work History
Project Scheduling Manager
Managed a team of 8 associates (Scheduling and Product Development).
Created, assigned and monitored all tasks in and out of the Product Development department, using TEAMWORK ERP project ...
Feb 2017 — Dec 2017
Accounts Receivable Manager
10637 Scripps Summit Ct, San Diego, CA 92131
Help to reduce accounts receivables from +$3M to just under $1M.
Process all cash receipts and prepare daily deposits utilizing current SOP’s.
Verify all sales, purchase orders and accoun...
Mar 2016 — Feb 2017
Customer Service Supervisor
3400 Cumberland Blvd southeast, Atlanta, GA 30339
Directed and supervised 20 Call Center Customer Service Associates and Sales Support Staff.
Provided assistance to customer service and sales associates with difficult and complicated case...
Feb 2013 — Mar 2016
New Business Consultant and Process Improvement
Author SOP’s and make appropriate recommendations for process improvement.
Implement policy to monitor and improve hourly employee attendance.
Work with outside vendors on new software fo...
Jun 2012 — Dec 2012
Client Services Manager and Call Center Manager
Direct and supervise a team of 18 customer service representatives (CSR’s), including embroidery support.
Monitor all incoming and outbound calls to ensure proper quality assurance (QA).
...
Aug 2007 — Jan 2012
Product Marketing Manager and Product Scheduling Manager
413 Pine St, Seattle, WA 98101
Communicated daily with Customer Support, Business Operations, Manufacturing, Sales and R&D.
Primary marketing contact in cross-functional development teams.
Ensured that all project are ...
Feb 2005 — Aug 2007
Customer Service Manager and Sales Manager
Manage daily operations of 10 CSR’s, maintaining focus on efficiency, quality and SOP’s.
Exceed targeted customer retention, client satisfaction, sales and customer support goals.
Organiz...
Dec 1995 — Feb 2005
Education
Occupations
Customer Service Supervisor
Executive
Manager
Owner
Chief Executive Officer
Chief Operating Officer
Supervisors
Operations Manager
Chief Executive
Corporate Executive
General and Operations Manager
Skills
Product Development
Product Marketing
Team Building
Forecasting
New Business Development
Account Management
Process Improvement
Retail
Training
Management
Sales
Sales Operations
Customer Service
Marketing
Marketing Strategy
Business Development
Salesforce Crm
Quickbooks
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Microsoft Project
Sap Erp
Sage Mas200
Adp Payroll
Kronos Timekeeping
Mas200 Erp
Teamwork Erp
Microsoft Project and Powerpoint
Adp Time Clock Software
Kronos Time Clock Software
10 Key
Typing
Multi Line Phone
FAQs about Marla Gilbert
What is the main profession of Marla Gilbert?
This professional's job is Customer Service Supervisor
What are the profession of The expert?
These person's professions are Customer Service Supervisor
Where is Marla Gilbert currently located?
Marla is located in Chandler, Arizona.
Does Marla Gilbert have the email address?
ma**@cox.net is Marla Gilbert's email address.
Where did Marla Gilbert work?
Marla worked at Cvs Health, Seven20Life.
What education does Marla Gilbert have?
Marla studied at the Antelope Valley High School.
What is the industry that Marla Gilbert worked in?
Marla works in Consumer Services industry.
What are the skills of Marla Gilbert?
Marla Gilbert has skills in the following areas: Product Development, Product Marketing, Team Building, Forecasting, New Business Development, Account Management, Process Improvement, Retail, and Training.