Marki Carlson

Client Relationship Manager

Name variants:
Marki Carlson
Last updated Jun 06, 2024

Contact Information

Last Update
Jul 10, 2022
Email
ma**@ideas.com, ma**@countryinns.com
Location
Superior, WI

Workplace

IDeaS Revenue Solutions
Client Relationship Manager

Minneapolis, MN

Industry

Hospitality

Work History

Client Relationship Manager

8500 Normandale Lake Blvd, Minneapolis, MN 55437
from Jul 2018

Director of Revenue and Guest Services

Maintain rates and availability on the GDS and IRM Create and maintain rates, rate plans, rate codes, and rate calendars Make decisions and create plans to increase occupancy, ADR and Rev...
Aug 2017 — Jul 2018

Revenue Manager

Maintain rates and availability on the GDS and IRM Create and maintain rates, rate plans, rate codes, and rate calendars Generate regular reports to forecast and track data to maintain bu...
Nov 2016 — Aug 2017

Front Desk Supervisor

Manage a function front desk, while training my staff to excel in customer service Create policies, procedures, and training manuals for the front desk and reservationists Maintain effici...
May 2016 — Nov 2016

Hospitality Intern

546 Mary Esther Cut Off northwest SUITE 3, Fort Walton Beach, FL 32548
At ResortQuest I was on a rotational internship. I worked at the front desk for four weeks. The work I did at the front desk included the basic duties of front desk such as creating guests, ...
May 2015 — Aug 2015

Front Desk Agent

701 Carlson Pkwy, Minnetonka, MN 55305
from Oct 1, 2014

Front Desk Agent

701 Carlson Pkwy, Minnetonka, MN 55305
· As a front desk associate I check guests in and out, greet guests, and help them if they need anything. I answer the phones, make, edit, and cancel reservations and set wake up calls. The ...
Oct 2014 — May 2016

Front Desk and Guest Services

As a guest service representative I worked the front desk. I check guests in and out, greet guests, and help them if they needed anything. I would answer the phones, make reservations, edit,...
Aug 2014 — Oct 2014

Health Unit Coordinator

502 east 2Nd St, Duluth, MN 55810
In the Newborn ICU at Essentia Health St. Mary's, I answer the door and phone, as well as greet patients families. I set up transports, do the admission and discharge paper work for patients...
May 2012 — Aug 2014

Education

2020 — 2021
2012 — 2014
2011 — 2011

Occupations

Sales Specialist
Relationship Manager
Executive
Director
Account Service Manager
Customer Service
Operations Manager

Skills

Powerpoint
Microsoft Excel
Microsoft Word
Outlook
Phone Etiquette
Greeting
Exceptional People Skills
Telephone Skills
Front Office
Customer Service
Time Management
Hospitality Management
Hotels
Hospitality
Hospitality Industry
Customer Satisfaction
Public Speaking
Microsoft Office
Teamwork
Leadership
Event Planning
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