Name variants:
Marki Carlson
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 10, 2022
Email
ma**@ideas.com, ma**@countryinns.com
Location
Superior, WI
Company
Workplace

Colleagues
Work History
Client Relationship Manager
8500 Normandale Lake Blvd, Minneapolis, MN 55437
from Jul 2018
Director of Revenue and Guest Services
Maintain rates and availability on the GDS and IRM
Create and maintain rates, rate plans, rate codes, and rate calendars
Make decisions and create plans to increase occupancy, ADR and Rev...
Aug 2017 — Jul 2018
Revenue Manager
Maintain rates and availability on the GDS and IRM
Create and maintain rates, rate plans, rate codes, and rate calendars
Generate regular reports to forecast and track data to maintain bu...
Nov 2016 — Aug 2017
Front Desk Supervisor
Manage a function front desk, while training my staff to excel in customer service
Create policies, procedures, and training manuals for the front desk and reservationists
Maintain effici...
May 2016 — Nov 2016
Hospitality Intern
546 Mary Esther Cut Off northwest SUITE 3, Fort Walton Beach, FL 32548
At ResortQuest I was on a rotational internship. I worked at the front desk for four weeks. The work I did at the front desk included the basic duties of front desk such as creating guests, ...
May 2015 — Aug 2015
Front Desk Agent
701 Carlson Pkwy, Minnetonka, MN 55305
from Oct 1, 2014
Front Desk Agent
701 Carlson Pkwy, Minnetonka, MN 55305
· As a front desk associate I check guests in and out, greet guests, and help them if they need anything. I answer the phones, make, edit, and cancel reservations and set wake up calls. The ...
Oct 2014 — May 2016
Front Desk and Guest Services
As a guest service representative I worked the front desk. I check guests in and out, greet guests, and help them if they needed anything. I would answer the phones, make reservations, edit,...
Aug 2014 — Oct 2014
Health Unit Coordinator
502 east 2Nd St, Duluth, MN 55810
In the Newborn ICU at Essentia Health St. Mary's, I answer the door and phone, as well as greet patients families. I set up transports, do the admission and discharge paper work for patients...
May 2012 — Aug 2014
Education
2020 — 2021
2014 — 2016
2012 — 2014
2011 — 2011
Occupations
Sales Specialist
Relationship Manager
Executive
Director
Account Service Manager
Customer Service
Operations Manager
Skills
Powerpoint
Microsoft Excel
Microsoft Word
Outlook
Phone Etiquette
Greeting
Exceptional People Skills
Telephone Skills
Front Office
Customer Service
Time Management
Hospitality Management
Hotels
Hospitality
Hospitality Industry
Customer Satisfaction
Public Speaking
Microsoft Office
Teamwork
Leadership
Event Planning