Mark Thoms is a qualified expert, that works in United Airlines as a Escalation Manager since 2011. This person gained professional experience in more than 16 positions at various companies. Mark Thoms went to the DeVry Institute of Technology and was studying there from 1983 to 1986. Mark Thoms has such professional qualifications as Itil. Chicago, Illinois is the area, where this professional was known to be settled. Their contacts can be accessed through this website by request.
Name variants:
Marc Thoms,
Marcus Thoms,
Markus Thoms,
Marquis Thoms,
Mark Thoms
Last updated Jun 06, 2024
Contact Information
Workplace
Escalation Manager
Chicago, IL
Industry
Airlines/Aviation, 111, Transportation-Airlines, Airline Ticket Office, Scheduled Air Transportation
Colleagues
Work History
Service Delivery Manager / Service Delivery Consultant
Aug 2006 — Dec 2009
Education
1983 — 1986
1983 — 1986
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Data Analyst
Counselor
Operations Manager
IT Specialist
Data Entry Specialist
Data Scientist
Advisor
Skills
Itil
Disaster Recovery
Data Center
Troubleshooting
Integration
Active Directory
Help Desk Support
Technical Support
Networking
Management
Incident Management
Service Delivery
Security
It Service Management
Change Management
Operating Systems
Computer Hardware
Crm
Windows 7
Microsoft Exchange
Service Desk
Call Centers
Enterprise Software
System Administration
Training
Windows
It Management
Outsourcing
Databases
Hipaa
Unix
Software Installation
Microsoft Excel
Lan Wan
Lotus Notes
Voip
Vpn
Service Level Agreements
Cmdb
Configuration Management
Customer Focused Service
Purchasing
Pivot Tables
Service Level Management
Metrics Reporting
Acd
Sox Compliancy
Vendor Relationships
Critical Incident Response
Major Incident Management