We found the following information about Mark Neill at State Collection Service, Inc., where Mark has worked as a Director of Production since 2011. Mark's total work experience is over 40 years, during which time this expert had at least eight jobs at different companies to develop professional skills. Mark studied at the North Hennepin Community College from 1992 to 1994. Currently, Mark is located in Madison, Wisconsin. You can contact with Mark by looking for phone number or email address or get additional info by requesting access to Mark Neill's additional details.
Name variants:
Marc Neill,
Marcus Neill,
Markus Neill,
Marquis Neill,
Mark Neill
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 5, 2022
Email
ma**@yahoo.com
Location
Madison, WI
Company
Workplace
Director of Production
Madison, WI
Industry
Financial Services, Debt Collection
Colleagues
Work History
Director of Production
2509 south Stoughton Rd, Madison, WI 53716
Direct all operational call center activities in 4 call centers: Madison & Beloit WI, Chicago, IL & Minneapolis, MN locations.
Drive center performance measured by revenue, profitability, ...
Jan 2011 — 2014
President and Chief Operating Officer
Baldwin Park, CA
Overall operational responsibility for the company.
Coordination of all departments to serve the client, including operations, client service, sales, quality assurance and compliance.
Ful...
Mar 1993 — Aug 2010
President and Chief Operating Officer
Overall operational responsibility for the agency containing 13 plus clients, 15 managers and 220 collectors.
Coordinate activities between all departments to serve the client, including S...
Dec 2005 — Jan 2008
Operations Manager
Overall operational responsibility for the call center containing 10 clients, 5 managers and 90 right party contact specialists.
Coordinate activities between all departments to serve the ...
Mar 2004 — Dec 2005
Vice President of Operations
Overall operational responsibility for the agency containing 19 plus clients, 7 managers and 120 collectors.
Coordinate activities between all departments to serve the client, including Sa...
Mar 2001 — Mar 2004
Collection Manager
Responsible for 3 supervisors 45 collectors/10 skiptracers.
Developed skiptracing team.
Responsible for all skiptracing efforts within the company.
Administrator of CUBS collection syste...
Sep 1999 — Mar 2001
Collector and Team Lead
Within 3 months of joining with the company earned the right to be called the #1 Fee producer for 60 months consecutively.
Mar 1993 — Sep 1999
Collector
Contacting customers, making debt collection arrangements.
Jun 1988 — Mar 1993
Education
Occupations
Executive
Production Director
Accountant
Finance and Accounting Specialist
Chief Operating Officer
Chairperson
IT Professional
Software Tester
Production Manager
Accounting Bookkeeper
Bookkeeper
General and Operations Manager
Chief Executive
Computer Specialist
Skills
Call Centers
Operations Management
Management
Strategy
Process Improvement
Budgets
Risk Management
Team Building
Customer Satisfaction
Strategic Planning
Sales
Credit
Customer Service
Vendor Management
Leadership
Financial Services
Credit Cards
Analytics
Accounts Receivable
Customer Retention
Portfolio Management
Finance
Training
Recruiting
Quality Assurance
Performance Management
Sales Operations
Marketing
Executive Management