Name variants:
Marc Nadeau,
Marcus Nadeau,
Markus Nadeau,
Marquis Nadeau,
Mark Nadeau
Last updated Jun 06, 2024
Contact Information
Last Update
Jul 7, 2022
Email
mn**@benefitconcepts.com
Location
Atlanta, GA
Company
Workplace
Service Delivery Manager
Boston, MA
Industry
Transportation/Trucking/Railroad, Local/Suburban Transportation
Colleagues
Work History
Home Furnishings Professional
1 Furniture Way, Swansea, MA 02777
Sep 2017 — Mar 2018
Director Contact Center Operations | Call Center
20 Risho Ave, East Providence, RI 02914
Apr 2006 — Jan 2017
Senior Customer Service Manager | Operations, Call Center
450 Revolutionary Dr, East Taunton, MA 02718
Jan 1987 — Jan 2006
Education
Occupations
Executive
Manager
Vice President
Operations Manager
Chief Executive
Skills
Call Center
Customer Relations
Customer Service
Team Building
Customer Satisfaction
Retail
Process Improvement
Coaching
Vendor Management
Performance Management
Problem Solving
Operations Management
Team Leadership
Call Centers
Training
New Business Development
Employee Relations
Account Management
Management
Employee Training
Strategic Planning
Recruiting
Leadership
Customer Relationship Management
Microsoft Office
Project Management
Service Level Agreements
Call Center Operations
Call Center Administration
Call Center Architecture
Operations
Back Office Operations
Warehouse Operations
Offshore Operations
Distribution Center Operations
Workforce Management
Managing Remote Agents
U.s. Health Insurance Portability and Accountability Act
Sales