Mark Glaser is a skilled expert, who works in Accenture as a Team Lead since 2018. Mark Glaser has earned professional experience in more than ten positions at different companies. Mark Glaser went to the Texas Tech University and was studying to 2011. This person has such qualifications as Salesforce Certified Administrator and Salesforce. Austin, Texas is the area, where this person was known to live. This expert's contacts are accessed through this website on demand.
Name variants:
Marc Glaser,
Marcus Glaser,
Markus Glaser,
Marquis Glaser,
Mark Glaser
Last updated Jun 05, 2024
Contact Information
Last Update
Jul 12, 2022
Email
gl**@ymail.com, ma**@hp.com
Location
Austin, TX
Company
Accenture
Workplace
Team Lead
Work History
Team Lead
Interfaced with training, quality, reporting and operations teams to provide superior client support and meet SLA targets as the project manager for multiple large projects (70+).
Designed...
from May 2018
Quality Analyst
Vital piece of building a large-scale quality program from the ground up, documenting operations, tracking rep quality, identifying areas of potential improvement, and effectively implement...
Dec 2017 — Apr 2018
Community Operations Contractor
1 Post St, San Francisco, CA 94104
Enforced Facebook’s Terms of Use by reviewing and taking action on inauthentic users on the site while identifying relevant trends.
Worked on the front lines of the workflow (Roughly 200,0...
Sep 2016 — Nov 2017
Community Operations Contractor
1 Hacker Way, Menlo Park, CA
Contingent worker in Community Operations with Pro Unlimited @ Facebook
Sep 2016 — Nov 2017
Salesforce Administrator
3000 Hanover St, San Jose, CA
Collaborated with several cross-functional teams to gather business requirements, implement desired changes, and streamline functionality in HP's Public Cloud Salesforce Service platform
S...
May 2015 — Jan 2016
Billing Operations Consultant
3000 Hanover St, San Jose, CA
Billing and Account Verification Specialist
Perform Account Verification for new customer sign ups
Fraud Prevention
Solve Billing problems
SaaS Zuora Cloud Subscription Management
Avai...
Mar 2014 — May 2015
Assistant Manager
30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105
Managed 4-5 closing shifts per week
Made pizzas, managed labor, handled cash, and end of the night deposits
Supervised up to 25 employees per night and responsible for nightly bookkeeping
Nov 2012 — Apr 2013
Delivery Driver
30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105
Drove personal vehicle to deliver customer orders on time
Responsible for customers’ cash and credit card payments
Carried out closing and operational tasks to company standards
Apr 2012 — Oct 2012
E-Commerce Marketing Specialist
2307 Springlake Rd SUITE 514, Dallas, TX 75234
Uploaded and managed survey and construction products on geoshackdirect.com
Tracked down and organized contacts and emails for marketing campaigns using Salesforce.com
Shipped and process...
Aug 2011 — Jan 2012
Computer Technician
Diagnosed wide range of potential computer problems
Repaired both hardware and software problems
Dell Notebook and Desktop certified technician
Jun 2009 — Mar 2011
Education
Occupations
Executive
Team Leader
Project Manager
IT Professional
Information Technology Specialist
Scientist
Quality Analyst
Operations Manager
Project Managers
IT Specialist
Operations Research Analysts
Skills
Microsoft Office
Customer Service
Microsoft Excel
Salesforce.com
Sales
Management
Customer Satisfaction
Marketing
Powerpoint
Microsoft Word
Time Management
Team Leadership
Inventory Management
Budgets
Marketing Strategy
Finance
Market Research
Forecasting
Retail
Data Entry
Financial Analysis
Software Installation
Computer Repair
Databases
Hardwork
Derivatives
Sap Erp
Zuora
Salesforce.com Administration
Data Analysis
Social Media
Project Management
Software As A Service
Cloud Computing
Strategic Planning
Troubleshooting
Integration
Customer Relationship Management
Tableau
Teamwork
Laptops
Hardware
Leadership
FAQs about Mark Glaser
What is the profession of Mark Glaser?
This professional's job is Team Lead
What jobs is Mark proficient at at?
Mark Glaser is proficient at Executive and Team Leader jobs.
Where is Mark Glaser located?
The expert is located in Austin, Texas.
Does Mark Glaser have the email address?
gl**@ymail.com and ma**@hp.com is Mark Glaser's email address.
How many companies did Mark Glaser work at?
Mark Glaser worked at ten jobs.
What education does Mark Glaser have?
Mark studied at the Texas Tech University to 2011.
Are there any certifications, that Mark Glaser has?
The professional received the following certifications: Salesforce Certified Administrator and Salesforce.
What is the industry that Mark Glaser is connected to?
This person works in Information Technology And Services industry.