Marilyn Murray is a highly qualified professional, that works in Jcpenney main office of which is in 11. as a Director of Customer Care from 2018. Marilyn Murray gained professional experience in more than six positions at various companies. Overland Park, Kansas is the city, where the professional was known to settle. This expert's e-mail and phone are easily accessed through SoftwareOfficial by request.
Name variants:
Marilynn Murray,
Marylin Murray,
Marlene Murray,
Marlyn Murray,
Mary Murray,
Lynn Murray
Last updated Jun 06, 2024
Contact Information
Workplace
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Work History
Senior Director Customer Service
320 Interstate North Pkwy, Atlanta, GA 30339
Responsible for day to day operations of 200+ seat, multi-stat call centers including technical support, general customer service, and billing.
Resource planning and oversight.
Implement ...
Aug 2014 — Jun 2016
Vice President of Operations
7400 west 130Th St SUITE 150, Overland Park, KS 66213
Drive team of over 600 to achieve highest customer service metrics to ensure client and end user satisfaction
Drove reduction in handle time of nearly 20% within the first 30 days while in...
from Jun 2016
Director of Operations
7400 west 130Th St SUITE 150, Overland Park, KS 66213
Operational leadership for contact center solutions including forecasting, reporting, and call routing
Provide strategic direction on operations for company
Support Workspace Communicatio...
Oct 2009 — Aug 2014
Occupations
Sales Specialist
Supplier
Executive
Director
Senior Director
Engineer
Customer Service
Client Service Officer
IT Professional
Technical Support Specialist
Services Professional
Sales Representative
Operations Manager
Senior Manager
Systems Support Specialist
Support Specialists
Skills
Call Centers
Call Center
Business Process Improvement
Customer Experience
Cross Functional Team Leadership
Contact Centers
Customer Satisfaction
Management
Customer Service
Crm
Customer Relationship Management
Forecasting
FAQs about Marilyn Murray
What is the main profession of Marilyn Murray?
The expert is a Vendor Management, Customer Care.
What jobs is Marilyn proficient at at?
Marilyn is proficient at Sales Specialist and Supplier jobs.
Where does Marilyn Murray currently live?
Overland Park, Kansas is the place where Marilyn Murray lives
What is Marilyn Murray's email?
The expert's email is ma**@sprint.com.
How many companies did Marilyn Murray work at?
Marilyn Murray worked at six jobs.
Are there any special industries Marilyn Murray is connected to?
Marilyn works in Telecommunications industry.
Are there any special skills Marilyn Murray has?
Marilyn Murray has such skills as Call Centers, Call Center, Business Process Improvement, Customer Experience, Cross Functional Team Leadership, Contact Centers, and Customer Satisfaction.