Marc Shuman has been working as a Service Department Manager at Sheboygan Chrysler Center since 2014. Moreover, the professional has on-the-job experience at more than six companies using similar skills. Marc has a total work experience of 17+ years. Marc Shuman studied at the Lakeland University from 1997 to 2002. Currently the professional lives in Plymouth, Wisconsin region. You can find this expert's current email address and number with our search.
Name variants:
Mark Shuman
Last updated Jun 05, 2024
Contact Information
Workplace
Service Department Manager
Sheboygan, WI
Industry
Automotive, Ret New/Used Automobiles General Auto Repair Auto Body Repair/Paint Ret Auto Ret Used Automobiles, Car Accessories, Car Alarms, Auto Body Repair, Auto Detailing, Auto Glass, Car Inspections, Muffler Repair, Auto Painting, Radiator Service, Car Stereo Installation, Car Sales, Auto Repair, Car Tires, Transmission Repair
Colleagues
Work History
Service Department Manager
2701 Washington Ave, Sheboygan, WI 53081
Supervise Technicians, Service Advisors and Warrany Administrator
Set up and support employee training
Monitor day to day operations
Generate daily sales, advisor and warranty reports
M...
Jun 2014 — Sep 7, 2018
Service Advisor
2701 Washington Ave, Sheboygan, WI 53081
Supervise Technicians
Provide exceptional customer service ◦ 12 Month CSI Average 93%
Assist Warranty Administrator on claim submission
Determine maintenance needed on vehicle and provid...
Oct 2017 — Aug 2018
Service Department Manager
Supervise Technicians & Service Advisors
Monitor day to day service operations
Generate sales & advisor reports
Support training intuitives
Manage employee schedules
Handle elevated cu...
Sep 2012 — Jun 2014
Service Department Advisor
Assisted customers with service repairs
Suggested recommended services
Generated customer repair orders
Oversee service technicians
Addressed customer concerns
Led Service Department o...
Feb 2003 — Sep 2012
Management Trainee Program
600 Corporate Park Dr St, Louis, MO
Answered incoming customer calls
Set up customer reservations
Worked with area companies
o Automotive dealers
o Insurance Companies
o Corporate Accounts
Assisted with training new emp...
Mar 2002 — Feb 2003
Education
1997 — 2002
Occupations
Executive
Department Manager
Health Specialist
Technicians
Advisor
Engineer
Customer Service
Sales Specialist
Client Service Officer
Department Supervisor
Operations Manager
Skills
Customer Satisfaction
Vehicles
Customer Service
Automobile
Sales
Customer Retention
Automotive
Sales Management
Account Management
Inventory Management
Fleet Management
Sales Process
Automotive Aftermarket
Sales Operations
Training
Profit
FAQs about Marc Shuman
What is the main profession of Marc Shuman?
The expert is a Service Department Manager.
What are the main profession of Marc Shuman?
These person's professions are Executive and Department Manager
Where is Marc Shuman located?
Marc Shuman is currently located in Plymouth, Wisconsin.
Where did Marc Shuman work?
The professional worked at Sheboygan Chrysler Center, Van Horn Dodge.
What education does Marc Shuman have?
Marc studied at the Lakeland University from 1997 to 2002.
Are there any industries, that Marc Shuman works in?
Marc works in Automotive industry.
What are special skills of Marc Shuman?
This professional has the following skills: Customer Satisfaction, Vehicles, Customer Service, Automobile, Sales, Customer Retention, Automotive, Sales Management, and Account Management.