Mage Leon De Diaz is a highly qualified professional, working in 4Finance as a Head of Customer Care from 2018. Mage gained professional experience in more than eight positions at different companies. Mage has the following professional qualifications: Team Manager, High Management, and Relaciones Publicas Y Coordinacion De Eventos. Miami, Florida is the city, where this expert was known to live. The person's contacts are easily accessed through SoftwareOfficial by request.
Name variants:
Mage Diaz
Last updated Jun 04, 2024
Contact Information
Last Update
Jul 10, 2022
Location
Miami, FL
Company
4Finance
Workplace
Head of Customer Care
Work History
Operations Manager Samsung Home Appliances
Managed 5 Team Members and +115 Customer Service Agents, which included Recruitment, Training and Ongoing Education plus daily coaching and call monitoring.
Prepare action plans and strate...
Jul 2014 — Nov 2015
Assistant Store Manager
Place orders periodically, taking into account the sales flow and / or production. Perform balancing of the store’s merchandise to check and control product stock
monitor quality of servic...
Feb 2010 — Jan 2011
Reservations Assistant
Create, modify and/or cancel the bookings for local and international guest.
Introduce and verify all bookings from different travel agencies.
Answer all questions regarding occupancy fro...
Jul 2008 — Nov 2009
Assistant Wedding Coordinator
Coordinate with the departments involved the proper setup and execution of all couple’s requirements. Answer all email and telephone inquiries from couples regarding future weddings to be ce...
Mar 2007 — Jan 2008
Technical Support
3285 Northwood Cir, Eagan, MN 55121
Provide assistance to incoming callers regarding activation of new products.
Provide information regarding billing, apply payments and update customer´s information if requested.
Assist w...
Mar 2006 — Mar 2007
Education
2016 — 2016
2010 — 2012
2012 — 2012
2002 — 2006
1996 — 2002
2000 — 2001
2000 — 2001
Occupations
Executive
Manager
Coordinator
Operations Manager
Managers
Skills
Customer Service
Customer Satisfaction
Personnel Supervision
Event Planning
Quote Preparation
Department Budgeting
Cost Control
Inventory Management
Complaint Management
Resolving Conflicts
Billing Process
Personal Training
Coaching Staff
Interpersonal Skill
Team Leadership
Workforce Management
Call Center Development
Contact Centers
Customer Experience
Call Centers
Coaching
Management
Operations Management
Outsourcing
Process Improvement
Team Management
Vendor Management
Bpo
Recruiting
Team Building
Performance Management
Leadership
Time Management
Technical Support
Microsoft Office
Strategic Planning
Microsoft Excel
Microsoft Word
Powerpoint
Project Management
FAQs about Mage Leon De Diaz
What is the main profession of Mage Leon De Diaz?
The expert is a Contact Center Manager.
What jobs is Mage proficient at at?
The expert is proficient at such jobs as Executive and Manager.
Where does Mage Leon De Diaz live?
Mage currently lives in Miami, Florida.
How many companies did Mage Leon De Diaz work at?
The professional worked at eight jobs.
Where has Mage Leon De Diaz studied?
Mage studied at the from 2016 to 2016.
What are the certifications of Mage Leon De Diaz?
Mage received the following certifications: Team Manager, High Management, and Relaciones Publicas Y Coordinacion De Eventos.
What languages does Mage Leon De Diaz speak?
Mage Leon De Diaz speaks English, Spanish, and Italian.
Are there any professional industries Mage Leon De Diaz works in?
Mage Leon De Diaz works in Outsourcing/Offshoring industry.