Luzmaria Diaz

Create an unforgettable experience for guest Guide tours thru the valley safely and efficiently, while protecting company’s values of land preservation Check in guest, deliver safety brie...

Researched and created fun itineraries for visitors. Managed reservations, scheduled pickups and answered any inquiries Lead groups in hiking tours around the island, and informed visitor...

Supervised and trained staff while overseeing day to day management of cafe and tours. Anticipated cafe’s needs and provided exemplary customer service. Enforced cleaning and safety stand...

Oversaw the success of the event at a designated venue. Managed large groups of guests, volunteers, and instructors. Ensured the happiness of instructors and guest to the outmost satisfac...

Conduct research and implement solutions to drive more sales. Train staff, plan and schedule meetings. Prepare and modify reports and memos using various applications. Maintain a high le...

Arranged displays to create a great ambience for our clientele, and maximize sales. Responsible for POS systems, cash handling, expense and closing reports. Developed and sustained friend...

Researched, compiled and presented data for social media campaign. Assisted in event planning for upcoming fashion event. Maintained strict confidentiality with sensitive information, fin...

Produced layouts, illustrations, campaigns and retouched photos for Cayman Islands Tourism and others. Assisted in editing and redesigning ongoing promotional projects and campaigns to its...

Conversed freely and comfortably with small groups as well as with individual customers Recommended to customers the best product or service that would serve their individual needs Organi...

Ensured a welcoming environment for clients Time managed and organized reservations, as well as walk-in customers to ensure a pleasant flow Maintained contact with all staff, and customer...

Managed the daily operations, assuring all tasks are accomplished properly and on time Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety P...