Lucas Stefano is a highly qualified expert, that works in Westin Hotels & Resorts main office of which is in 184. as a Hotel Front Office Manager from 2019. This expert has earned professional experience in more than eight positions at different companies. Lucas Stefano went to the University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management and got education from 2017 to 2018. Houston, Texas is the city, where this person was known to be living. This professional's email address and phone number are easily accessed through this website on demand.
Name variants:
Luke Stefano
Last updated Jun 04, 2024
Contact Information
Last Update
Jul 5, 2022
Email
lu**@radissonblu.com
Location
Houston, TX
Company
Workplace
Colleagues
Work History
Hotel Front Office Manager
10400 Fernwood Rd, Bethesda, MD 20817
Improved hotel performance ranking from #58 of 139 Westins to #24 and front office ranking from #51 to #17 within three months
Only employee to receive 3 promotions in less than a 2-year p...
from Jun 2019
Graduate Teaching Assistant
4450 University Dr, Houston, TX 77001
Collaborate with 2 instructors to aid in teaching 3 courses; regularly complete course grading and other related tasks
Jan 2017 — Feb 2018
Hotel Concierge
Trained in 8 team members as a Certified Radisson Blu “Yes I Can!” service trainer
Held a position on HR planning committee for employee relations
Created an innovative Leadership Develop...
May 2015 — Jan 2017
Business Class Lounge Host
Answered guests’ questions with a positive and respectful attitude
Presented hors d’oeuvres and beverages available to guests
Served at least 15 guests per day to meet their individual ne...
Nov 2014 — May 2015
Branch Manager
407 Lincoln Rd SUITE 9, Miami Beach, FL 33139
Sold $60,000 worth of services and oversaw completion of those services
Used marketing strategies such as cold calling and door-to-door visits to build my division
Hired and guided a team...
Mar 2014 — Aug 2014
Shift Leader
204 19Th St southeast, Orange City, IA 51041
I managed and lead a team of 10 employees, handled over 100 costumer complaints with patience and understanding, and trained-in 15 current employee team members.
Aug 2011 — Aug 2013
Education
2013 — 2016
1986 — 1989
Occupations
Executive
Team Leader
Front Office Manager
Professor
Teaching Assistant
Educational Assistant Teacher
Operations Manager
Managers
Skills
Time Management
Leadership
Customer Service
Hospitality Industry
Hotels
Event Planning
Hospitality
Customer Satisfaction
Communication
Organization Skills
Food and Beverage
Restaurants
Hospitality Management
Management
Employee Relations
Social Networking
Microsoft Office
Teamwork
Strategic Planning
Opera Reservation System
Photoshop
Illustrator
Indesign