Louis Giannone is a highly qualified expert, working in Hid Global main office of which is in 1. as a Senior Customer Service Engineer since 2017. Louis Giannone has earned professional experience in more than nine positions at different companies. Louis Giannone went to the Comptec Computer Career Center and received education there from 2006 to 2006. This professional has such qualifications as Microsoft, License 2804099, Comptia, License Comp10408349, and License 2804099. Louisville, Kentucky is the city, where this person was lastly known to live. Their email address and phone number are accessed through this website on demand.
Name variants:
Lou Giannone,
Louie Giannone
Last updated Jun 01, 2024
Contact Information
Last Update
Jul 5, 2022
Email
lo**@hidglobal.com, lo**@gmail.com, lo**@dell.com
Location
Louisville, KY
Company
Workplace
Senior Customer Service Engineer
Austin, TX
Industry
Security and Investigations, Mfg Electrical Measuring Instruments Electrical Contractor Management Services, Nonclassifiable Establishments
Colleagues
Work History
Senior Customer Service Engineer
611 Center Ridge Dr, Austin, TX 78753
HID Global (Formerly Crossmatch) Tier 4 level support for biometric software and hardware authentication products relating to network, computer, hardware and software issues.
Assist junior...
from Mar 2017
Enterprise Technical Support Senior Analyst
4 Polaris Way, Aliso Viejo, CA 92656
Assist customers by diagnosing problems and providing resolutions for technical and service issues with Active Administrator, Desktop Authority, Secure Copy, Remote Support Center, Privileg...
Nov 2007 — Feb 2017
System Administrator and Helpdesk
Installed and Managed Windows 2003 Active Directory and Exchange 2003 migrating user accounts from Windows NT and Exchange 5.5 to Windows 2003 domain.
Setup and managed configurations for ...
Jan 2005 — Oct 2007
Help Desk and Desktop Support
3301 Gun Club Rd, West Palm Beach, FL 33406
Handled customer inquiries by remote session, email, telephone, or in person.
Implemented Active Directory, Exchange, MS Office, LAN, WAN and VPN connections.
Installed and rectified comp...
May 2004 — Jan 2005
Help Desk Analyst
400 Atlantic St, Stamford, CT 06901
Supported Staten Island News Channel 76 staff and Time Warner call center with hardware, software and networking issues.
Created Norton Ghost images for user’s workstations and laptops.
Jan 2004 — May 2004
Desktop Support Specialist
5401 north Oracle Rd, Tucson, AZ 85704
Maintained active directory 2003 and Exchange 2003 by administrating user accounts, email accounts, setup distribution lists, Citrix Apps, Right Fax, and Loan Soft Programs.
Analyzed root ...
Mar 2003 — Dec 2003
Desktop Support Specialist
Installed, troubleshot, and maintained telephones, hardware, software, and workstations.
Jan 2002 — Feb 2002
Satellite and Television Technician
Installed and repaired satellite and television equipment.
Mar 1995 — Dec 2001
Radioman and Information Systems Technician
Supervised over 25 employees overseeing the storage and handling of classified cryptographic material.
Installed, troubleshoot and repaired naval computer, satellite and cryptographic equi...
Sep 1986 — Feb 1995
Education
2006 — 2006
1988 — 1994
Occupations
Engineer
Customer Service
Sales Specialist
Client Service Officer
Health Specialist
Registered Medical Assistant
IT Professional
Information Technology Specialist
Technical Support Specialist
Senior Analyst
Executive
Manager
Artist
Performer
Medical Support Assistant
Healthcare Support
IT Specialist
Systems Support Specialist
Support Specialists
Analyst
Analysts
Operations Manager
Skills
Active Directory
Virtualization
Vmware
Servers
Windows Server
Disaster Recovery
Microsoft Exchange
Troubleshooting
Security
Dns
Network Administration
Dhcp
Tcp/Ip
Microsoft Sql Server
Group Policy
System Administration
Cloud Computing
Iis
Microsoft Office
Citrix
Windows
Microsoft Certified Professional
Technical Support
Software Installation
Help Desk Support
Vpn
Hardware
Vmware Esx
Networking
Sharepoint
Server Administration
Operating Systems
Computer Hardware
Network Security
Security+
Storage
Data Center
Firewalls
Sql
Workstations
Windows 7
Computer Security
Wins
Sql Server
Desktop Support
Windows Server 2008
Information Technology
Windows Xp
San