Lori Poullard is a eficient professional, that works in Voya Financial main office of which is in 4. on the position of Customer Contact Center Director from 2019. Lori Poullard has earned professional experience in more than five positions at different companies. Lori Poullard went to the Keller Graduate School of Management of Devry University and received education there from 2010 to 2013. This professional has such qualifications as Life & Health Insurance License. Waddell, Arizona is the area, where this professional was known to live. Lori's email address and number can be easily accessed through this website on demand.
Name variants:
Lora Poullard,
Lorena Poullard,
Loretta Poullard,
Lorinda Poullard,
Lorraine Poullard
Last updated May 28, 2024
Contact Information
Workplace
Colleagues
Work History
Senior Director of Policyholder Services
1295 State Street Ter, Springfield, MA 01109
Lead multiple different organizations including overseeing Sales and Distribution Operations, Client Services Operations, New Business and Underwriting and Direct to Consumer for the Retired...
Jan 2014 — Sep 2019
Supervisor: Carrington College
3005 Highland Pkwy, Downers Grove, IL 60515
Supervise 55 call center representatives and 14 direct reports
Awarded in
Good Day DeVry
2012
Recruited using behavioral based interviewing, created and implemented staffing model for i...
Jun 2009 — Oct 2012
Case Manager
1477 west Commerce Ct, Tucson, AZ 85746
Provided services to clients from different populations: GMH, SMI, Drug, Alcohol, and Court Order
Provided Outreach, case management, crisis intervention and counseling for clients
Provid...
Dec 2008 — Apr 2009
Education
Occupations
Executive
Director
Accountant
Finance and Accounting Specialist
Senior Director
Operations Manager
Accounting Bookkeeper
Bookkeeper
Senior Manager
Skills
Interviews
Leadership
Leadership Development
Staff Development
Customer Service
Training
Team Building
Team Leadership
Public Speaking
Employee Training
Human Resources
Process Improvement
Change Management
Call Centers
Time Management
Microsoft Office
Organizational Development
Team Oriented
Public Relations
Community Outreach
Operations Management
Behavioral Interviewing
Teamwork
Quality Assurance
Problem Solving
Career Counseling
Communication
Business Process Improvement
Interviewing
Instructional Design
Enrollment Management
Higher Education
Hiring
FAQs about Lori Poullard
What's the main profession of Lori Poullard?
This professional's job is Customer Contact Center Director
What are the profession of Lori Poullard?
These person's professions are Executive and Director
Where does Lori Poullard currently live?
Lori currently lives in Waddell, Arizona.
How many companies did Lori Poullard work at?
Lori Poullard worked at five jobs.
What education does Lori Poullard have?
Lori studied at the Keller Graduate School of Management of Devry University from 2010 to 2013.
Are there any professional certifications, that Lori Poullard has?
The professional received the following certifications: Life & Health Insurance License.
What is the industry that Lori Poullard worked in?
This professional works in Financial Services industry.
Are there any skills Lori Poullard has?
Lori Poullard has the following skills: Interviews, Leadership, Leadership Development, Staff Development, Customer Service, Training, Team Building, Team Leadership, and Public Speaking.