Name variants:
Alice Cunningham,
Elisa Cunningham,
Elizabeth Cunningham,
Melissa Cunningham
Last updated Jun 03, 2024
Contact Information
Last Update
Jul 8, 2022
Email
li**@att.net, li**@expressjet.com
Location
Atlanta, GA
Workplace

Project Coordinator
Tucker, GA
Industry
Management Consulting
Colleagues
Work History
Project Coordinator
Tucker, GA
Provided support with day to day activities for the TSA Associates Program.
Analyzed Letter of Agreement from colleges to ensure prompt and accurate payment for services.
Provide support in ...
Apr 2012 — Nov 2012
Family Medical Leave Specialist
Administered FMLA/Leave of Absence, STD and Military claims, tracked and coded documentation in accordance with internal workflow processes.
Analyzed STD and FMLA claims to determine eligibi...
Oct 2006 — Oct 2010
Administrative Assistant
Atlanta, GA
Provided administrative support to managers, SVP and VP. Routed telephone inquiries.
Scheduled meetings and managed conference room schedules. Assisted with courier reports.
Ordered offic...
May 2005 — Oct 2006
Customer Service Representative
Buffalo, NY
Assisted customers with billing issues and troubleshooting cable issues.
Selling, planning and delivery of service programs.
Set up new service and coordinate with installers to schedule ins...
Jul 2002 — Nov 2004
Claims Analyst
Evaluated, negotiated and resolved claims at most reasonable cost and in compliance with regulations and customer needs.
Investigated liability and potential fraud.
Reviewed and resolved ...
Jun 2000 — Jul 2002
REO Closing Coordinator
Getzville, NY
Executed contracts to closing companies and realtors.
Documented all proceeds from sale of properties
Processed payments for invoices received on properties, efficient removal of sold proper...
Aug 1999 — May 2000
REO Closing Coordinator
Buffalo, NY
1999 — 2000
Recoveries Specialist
Responsible for reviewing accounts that were permanently deactivated for charge off.
Identified accounts to be forwarded to collection agencies.
Direct responsibility for dealing with outsid...
Sep 1998 — Aug 1999
MasterCard/Visa Specialist
Counseled customers verbally and in writing in an effort to bring current or collect the accounts that were seriously delinquent.
Verified and updated customer information.
Reviewed and subm...
Jul 1995 — Aug 1998
Administrative Assistant
Buffalo, NY
Endorsed insurance checks, typed confidential letters, checks and the distribution of reports.
Answered multi switchboard lines and extensive contact with mail vendors.
Processed automatic...
Mar 1990 — Jul 1995
Education
Occupations
Coordinator
Executive
Military
Managers
Health Specialist
Supervisors
Skills
Employee Relations
Employee Benefits
Onboarding
Talent Acquisition
Fmla
Management
Applicant Tracking Systems
Human Resources
Training
Customer Service
Conflict Resolution
Microsoft Office
Customer Relations
Strong interpersonal skills
stellar customer service skills
excellent time management and organizational skills
strong problem solving skills.