Lisa Bulcao

Customer Operations Manager

Lisa Bulcao is a highly qualified expert, that works in Nestlé Waters North America main office of which is in 427. as a Customer Operations Manager from 2018. This person has earned professional experience in more than seven positions at various companies. Lisa Bulcao went to the Suffolk University and got education there from 2003 to 2003. Boston, Massachusetts is the area, where this professional was known to live. Their contacts are easily accessed through SoftwareOfficial by request.
Name variants:
Alice Bulcao, Elisa Bulcao, Elizabeth Bulcao, Melissa Bulcao
Last updated Jun 01, 2024

Contact Information

Last Update
Jul 10, 2022
Email
li**@gmail.com
Location
Boston, MA
Company
Nestlé Waters North America

Workplace

Customer Operations Manager

Work History

Customer Operations Manager

900 Long Ridge Rd, Stamford, CT 06902
from Jan 2018

Customer Operations Manager

900 Long Ridge Rd, Stamford, CT 06902
from Jan 2018

Continuous Improvement Manager

900 Long Ridge Rd, Stamford, CT 06902
Jan 2014 — Jan 2018

Director

3805 Crestwood Pkwy SUITE 400, Duluth, GA 30096
Directed the contact center for the supply chain cooperative of Dunkin’ Donuts and select Baskin Robbins franchisees. The teams located in MA, NJ, IL and GA service the needs of franchisees ...
Jul 2012 — Dec 2013

Assistant Vice President and Senior Operations Manager

100 Federal St, Boston, MA 02110
Managed the phone and processing departments of a call center ranging from 100-300 employees who are responsible for fielding 1.1 million calls and the transaction processing 1.7 million tra...
Nov 2004 — Jul 2012

Manager

Franklin, MA
Jan 2003 — Nov 2004

Director - Member Services Contact Center

Education

2003 — 2003

BA in English: Writing/Communication

Dartmouth, MA
1994 — 1999

Occupations

Executive
Operations Manager
Director of Operations

Skills

Leadership
Operations Management
Process Improvement
Call Centers
Management
Performance Management
Customer Satisfaction
Time Management
Team Building
Coaching
Customer Service
Cross Functional Team Leadership
Problem Solving
Quality Assurance
Change Management
Continuous Improvement
Recruiting
Financial Services
Business Process Improvement
Strategic Planning
Microsoft Excel
Business Analysis
Microsoft Office
Call Center
Vendor Management
Human Resources
Analysis
People Management
Employee Relations
Employee Training
Risk Management
Root Cause Problem Solving
Dmaic
Lean Thinking
Lead Change
Workforce Management
Service Quality
Business Strategy
Project Planning
Excel
Lean Management
Mutual Funds
Lean Transformation
Leadership Development
Training and Development
Interviews
Word
Cost Saving Projects
Logistics
Retail
LICENCING EXAMS: NASD Series 6
7 and 63 successfully completed

FAQs about Lisa Bulcao

What is the profession of Lisa Bulcao?

This professional's job is Customer Operations Manager

What jobs is Lisa proficient at at?

Lisa Bulcao is a professional such jobs as Executive and Operations Manager.

Where does Lisa Bulcao currently live?

Boston, Massachusetts is the place where Lisa Bulcao lives

What is Lisa Bulcao's email?

The professional's email is li**@gmail.com.

Where did Lisa Bulcao work?

This expert worked at Nestlé Waters North America, Nestlé Waters.

What education does Lisa Bulcao have?

Lisa studied at the Suffolk University from 2003 to 2003.

Are there any professional industries, that Lisa Bulcao is connected to?

Lisa Bulcao works in Food Production industry.

Are there any special skills, that Lisa Bulcao has?

Lisa has the following skills: Leadership, Operations Management, Process Improvement, Call Centers, Management, Performance Management, Customer Satisfaction, and Time Management.
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