Lee Hanze is a highly qualified expert, that works in Nationwide Insurance as a Insurance Agent since 2018. Lee gained professional experience in more than nine positions at different companies. Lee Hanze went to the Great Lakes Christian College and got education there from 1977 to 1981. Pittsburgh, Pennsylvania is the city, where this expert was lastly known to settle. Lee's e-mail and phone can be accessed through this website on demand.
Name variants:
Leigh Hanze
Last updated May 25, 2024
Contact Information
Last Update
Jun 27, 2022
Email
ta**@yahoo.com
Location
Pittsburgh, PA
Company
Nationwide Insurance
Workplace
Insurance Agent
Work History
Assistant Manager
Open, close and customer interaction Looking for full time oppotunity
May 2017 — Nov 2017
Call Center Manager
Develop and implement new Call Center
Implement and refine all Call Center technologies and policies/procedures
Scheduling, hiring, and firing
Work with Vendor Center to insure quality i...
Jun 2013 — Jan 2017
Service Desk Director
99 High St, Boston, MA 02129
Manage Supervisory and Service Desk team in regards to performance, training, development, and salary recommendations
Develop and grow management team
Identify and implement contact cente...
May 2012 — May 2013
Customer Care Manager
See AT&T work experience. Company aquired by AT&T in 2007.
Jun 1998 — May 2007
Call Center Manager
208 south Akard St, Dallas, TX 75202
McCaw Cellular - Cellular One until 2004 when aquired by AT&T Wireless
Manage supervisory team in regards to performance, training, development, and salary recommendations
Process Improve...
Jan 1990 — Jan 1998
Education
1977 — 1981
1974 — 1977
Occupations
Recognition
Insurance Agent
Skills
Call Center Development
Call Center Administration
Call Center Manager
Acd Management
Recording and Monitoring Systems
Training Delivery
Contact Centers
Quality Assurance
Telecommunications
It Service Management
Service Desk
Call Center
Customer Service
Customer Satisfaction
Call Centers
Sales
Customer Retention
Team Building
Voip
Team Leadership
Leadership
Sales Process
Management
Training
Sales Management
B2B
Account Management
Wireless
Employee Training
Customer Experience
Vendor Management
Project Planning
Managed Services
Sales Operations
Solution Selling
Crm
Networking
Budgets
Selling
Strategic Partnerships
Business Development
Product Management
Enterprise Software
Process Improvement
Mobile Devices
Wireless Technologies
Business Process Improvement