Leah Kennedy

Public Speaking

Team Building

Coaching

Community Outreach

Event Planning

Healthcare

Sales / Marketing / Relationship Development / Negotiations Launched a new branch office in Lake Jackson

TX

taking it from start-up to a fully operational office in one month. Set up office and infrastructure

transferred inventory and stocked the warehouse. Built a strong customer base of nursing agencies

hospitals

and hospices using persuasive presentations and by building confidence and fostering trust. Generated $30K-$40K/month in business is just 12 months. Developed deep relationships with equipment manufacturer's representatives to facilitate favorable pricing and service. Acted as a patient advocate to resolve patient issues and provide valuable patient feedback. Assumed the role of psychologist and diplomat to work with irate

patients with short fuses who were frustrated by cumbersome insurance procedures. Focused on awareness and preference activities. Devised and executed the first branding strategy. Worked with graphic artist to create a logo and image for the company. Designed

structured

and provided content for the first HOMEDEQ website. Mounted the first advertising campaign for the company incorporating print and television ads that resulted in increased inquiries and business.Business Administration * Assumed leadership of the Houston headquarters to resolve administrative issues and problems. Established policies and procedures and turned over the staff to effect change. * Devised process to qualify patients that resulted in shorter payment cycles and increased revenues. Created a qualification screening binder that included a standard questionnaire used at the time of referral as well as samples of correctly completed forms and answers to frequently asked questions. Collaborated with doctor and patient to ensure payment authorizations were secured. * Created first employee manual

documenting employee guidelines

expectations

and benefit packages. * Standardized departmental forms to reduce confusion and error rates and ensure data accuracy. * Summarized Medicare eligibility requirements and necessary documentation into a Medicare Screening Guide for doctor's offices - significantly reducing errors/rework and greatly improving patient satisfaction. * Streamlined the product lines to increase profits and reduce inventory costs. Persuasive Presentations / Community Involvement * Delivered weekly in-service educational and motivational training presentations to HOMEDEQ staff. * Steering Committee Member and presenter of a variety of topics at regional health fairs including the Angleton-Danbury Health Fair and the Cold Spring Health Fair. * Presented preliminary thesis findings on the relationship of physical and motor skills in 5 and 6 year old children to over 100 attendees at the American College of Sports Medicine National Convention. * Volunteer Coordinator for largest Vacation Bible School in the US (with Fellowship of the Woodlands). Coordinated 250 volunteers that supervised 1500 children.