Lauren Serrano is a eficient professional, that works in Athenahealth main office of which is in 643. as a Voice of the Customer, User Group Program Manager since 2019. This person gained professional experience in more than six positions at different companies. Lauren Serrano went to the Graduate School of Business & Administration and got education there from 2009 to 2011. Lindenwood, Massachusetts is the city, where this person was known to be settled. Lauren's email address and phone can be easily accessed through SoftwareOfficial on demand.
Name variants:
Lauryn Serrano
Last updated Jun 02, 2024
Contact Information
Workplace
Voice of the Customer, User Group Program Manager
Watertown, MA
Industry
Information Technology and Services, 390, Service-General, Management And Administrative Services For Medical Practices, Admin/Support Waste Mgt/Remediation Services, Administrative and Support Services, Other Support Services, Business Services, Computer Repair
Colleagues
Work History
Voice of the Customer, User Group Program Manager
311 Arsenal St, Watertown, MA 02472
from Nov 2019
Senior Software Analyst, Support Services
Chicago, IL
Provide customer support to 8 clients on various applications within Centricity Business™ software
Troubleshoot, resolve, and triage customer issues concerning problems, questions, and req...
Apr 2008 — Aug 2011
Organizational Readiness Project Manager and Deployment Coordinator, Commercial Solutions
Chicago, IL
Facilitate, coordinate, and execute service readiness activities via project planning and communication across cross functional project teams in order to deliver projects on-time, successfu...
from Aug 2011
Business Development Associate
Generate prospects for sales team through cold calls and mailers
Manage data entry in the salesforce.com database and coordinate all proposals/contracts
Promote monthly specialty coding s...
Jun 2005 — May 2006
Internship: Patient Satisfaction Liaison
825 Chalkstone Ave, Providence, RI 02908
Maintain, update, and process patient satisfaction reports on a monthly basis for all patient care areas
Research current improvement methodologies and work with managers on implementation...
Sep 2005 — Dec 2005
Education
2009 — 2011
2002 — 2006
1998 — 2002
Occupations
Executive
Program Director
IT Professional
Information Technology Specialist
Application Analyst
Operations Manager
IT Specialist
Software Developers
Skills
Strategic Planning
Account Management
Customer Satisfaction
Problem Solving
Mentoring
Business Strategy
Cross Functional Team Leadership
Healthcare It
Product Development
Six Sigma
Software Project Management
Product Management
Marketing Communications
Communications
Software Development Life Cycle
Project Planning
Process Improvement
Agile Project Management
New Product Release
New Product Deployment
Operational Readiness
Internal Communications
Healthcare Information Technology
Healthcare
Crm
Business Development
Sales Operations
Sales
FAQs about Lauren Serrano
What's the profession of Lauren Serrano?
This professional's job is Voice of the Customer, User Group Program Manager
What jobs is Lauren Serrano proficient at at?
Lauren is a professional such jobs as Executive and Program Director.
Where does Lauren Serrano currently live?
Lauren lives in Lindenwood, Massachusetts.
Does the expert have the email address?
lc**@gmail.com is The professional's email address.
How many companies did Lauren Serrano work at?
The professional worked at six jobs.
What education does Lauren Serrano have?
Lauren studied at the Graduate School of Business & Administration from 2009 to 2011.
What languages does Lauren Serrano speak?
Lauren Serrano speaks Spanish.
Are there any professional industries Lauren Serrano is connected to?
Lauren Serrano works in Information Technology And Services industry.