Kyle Thomas Haley

Provided technical support for internal and external clients in a managed service provider environment via phone, email, remote desktop, and onsite Utilized Sophos Central Admin and Connectw...

First contact technical support resolutions for global Energizer employees and contractors via inbound phone, Lync/skype, and remote desktop. Utilized WRA, Connect-Wise, XenDesk, Cisco/webex...

On-site and remote desktop support for corporate employees and contractors Supports Windows 7-10 Active Directory Environment of over 700 users Provides technical support resolutions usin...

Virtual Desktop Infrastructure Support and Configuration, Epic Electronic Medical Record Software Implementation, and Campus Renewal Project for BJC Health Care

IT Managed Services, Data Backup and Disaster Recovery, Hosted Email & Cloud Storage Backup Solutions, VoIP Services, IT Consulting and Implementation. MSP

Wireless Broadband Provider specializing in providing high speed data solutions to remote and rural customers using high-end Ubiquiti Networks wireless networking products. My role was Netwo...

The Education Technology Support Company that provides IT Consulting, Network Management, Hardware Solutions, On-Site and Remote Support for School Districts K-12

Supports customers by supplying the means to meet their financial obligations. My position was to crank the digital wheels behind this mission by providing Remote and On-Site IT Support for ...

Multi-Tiered Technical Support that delivers personalized, excellent service to everyone from new users with routine questions to IT professionals requiring advanced technical support from e...