Kristoffer Patrick De Villa is a highly qualified professional, that works in American Express main office of which is in 4. as a Operations Team Lead from 2020. This person has earned professional experience in more than nine positions at various companies. Kristoffer Patrick De Villa went to the Angelicum College and received education there from 2002 to 2005. Kristoffer Patrick De Villa has these professional qualifications: Presentation and Facilitation. Charlotte, North Carolina is the area, where this professional was lastly known to be located. This person's phone number and email are accessed through this website on demand.
Name variants:
Kristoffer Villa
Last updated Jun 01, 2024
Contact Information
Workplace
Colleagues
Work History
Privacy Knowledge Associate
Function:
Inbound work catering to customers for all lines of business
Strict grasp of how customers privacy is being handled
Setup privacy preferences for Chase customers
Educate custo...
Aug 2012 — Oct 2015
Training Assistant
Privacy Knowledge Group - Transition Assistant
Function:
Floor walk/support for the new hires in training during phone time
Facilitate during huddles and team meetings for process update...
Feb 2015 — Mar 2015
Operations Support Analyst
Mar 2014 — Aug 2014
Customer Service Specialist
CCS - Card Activation Process Financial Services Advisor (July 2009 – August 2012)
Function:
Aid customers in the activation of their credit card account/s.
Provide service to card membe...
Jul 2009 — Aug 2012
Associate Trainer
Card Activation - Credit Card Services, Transition/Training Assistant
Process training for new hires with phones and individual performance through coaching as they prepare for production....
Jul 2011 — Mar 2012
Junior Team Manager - Card Activations
Function:
Monitor effective implementation of solution by observing and evaluating service of colleagues/teammates through call monitoring and calibration
Mentor and guide assigned collea...
Jun 2010 — Apr 2011
Customer Service Specialist
Assist credit card customers over the phone for card related queries
Washington Mutual Customer Service & Collections Representative (November 2007 – May 2009)
Function:
Take inbound cal...
Nov 2007 — May 2009
Credit Card Collections Specialist
Assist customers with credit card debt. Educate callers and customers on how they can avoid credit card debt and help them make payment arrangements.
Washington Mutual Customer Service & C...
Jan 2008 — Mar 2009
Education
2002 — 2005
from 2005
1995 — 2001
1992 — 1995
Occupations
Executive
Team Leader
Accountant
Finance and Accounting Specialist
Supporting Member
Operations Manager
Accounting Bookkeeper
Bookkeeper
Team Member
Skills
Customer Service
Credit Cards
Call Centers
Microsoft Office
Banking
Blogging
Social Networking
Process Improvement
Coaching
Employee Training
Training
Internet
Mobile Internet
Private Banking
Online Privacy
Privacy Law
Data Privacy
Privacy Compliance
Privacy Regulations
Training Delivery
Training Facilitation
Program Facilitation
Calibration
Instructor Led Training
Blogger
Creative Writing
Graphic Arts
Sketching
Social Media
Collections
Credit Management
Email
FAQs about Kristoffer Patrick De Villa
What is the main profession of Kristoffer Patrick De Villa?
This professional's job is Operations Team Lead
What are the profession of The professional?
These person's professions are Executive and Team Leader
Where does Kristoffer Patrick De Villa currently live?
Charlotte, North Carolina is the place where Kristoffer Patrick De Villa lives
Where did Kristoffer Patrick De Villa work?
The professional worked at American Express, Jpmorgan Chase Bank Na - Philippine Global Service Center.
Where has Kristoffer Patrick De Villa studied?
Kristoffer studied at the Angelicum College from 2002 to 2005.
Are there any certifications Kristoffer Patrick De Villa has?
The expert received the following certifications: Presentation and Facilitation.
What languages does Kristoffer Patrick De Villa speak?
Kristoffer Patrick De Villa speaks English and Tagalog.
Are there any industries Kristoffer Patrick De Villa works in?
This person works in Financial Services industry.