Kristin Povaser is a skilled professional, working in Hp main office of which is in 1104. as a Technical Operations Manager - Instant Ink Program from 2016. This expert gained professional experience in more than six positions at various companies. Kristin Povaser went to the Webster University and received education from 1998 to 2001. Vancouver, Washington is the area, where this professional was lastly known to be settled. This expert's email address and phone are easily accessed through this website on demand.
Name variants:
Kristina Povaser
Contact Information
Last Update
Jul 5, 2022
Email
kr**@hp.com, kr**@yahoo.com
Location
Vancouver, WA
Company
Hp
Workplace
Technical Operations Manager - Instant Ink Program
Work History
Technical Operations Manager - Instant Ink Program
1501 Page Mill Rd, Palo Alto, CA 94304
KEY RESPONSIBILITIES
Work cross-functionally across Engineering, Web Platforms, Ecommerce vendor, Supply Chain and Support to resolve issues and provide superior customer service
Work wit...
from Jan 1, 2016
Customer Operations Manager - Instant Ink Program
1501 Page Mill Rd, Palo Alto, CA 94304
KEY ACCOMPLISHMENTS
Created an escalation process from call center to back-end operations with a 3-day turn-around-time SLA
Partnered with Quality Assurance and Customer Support to develo...
Jan 2013 — Jan 2016
Account Operations Manager - Midwest Sbu Iowa
201 Merritt St, Norwalk, CT 06854
Dec 2010 — Jan 2013
On-Site Administrator - T-Mobile Account
3000 Hanover St, San Jose, CA
Onsite Administrator in support of T-mobile fleet of multi-function HP printers. Primary owner of fleet inventory data and related Add, Move & Change process. Maintain prineter inventory for...
Jan 2010 — Nov 2010
Remote Deployment Manager
3000 Hanover St, San Jose, CA
Asset deployment and management for Hewlett Packard fleet multi-function printers on the national Weyerhaeuser account
Regular and direct communication to customer on hardware delivery and...
Mar 2008 — Jun 2009
Senior Business Administrator
Consolidated four positions into two and relocated them from Arizona and California to Seattle Metro
Investigated and collected $175K in past due accounts receivable aging
Instrumental in...
Nov 2006 — Nov 2007
Education
1998 — 2001
1990 — 1995
Occupations
Executive
Operations Manager
Director of Operations
Sales Specialist
Supplier
Engineer
Customer Service
Client Service Officer
IT Professional
Information Technology Specialist
Software Tester
Agent
Pilot
Services Professional
Sales Representative
IT Specialist
Computer Specialist
Air Transportation Worker
Skills
Cross Functional Team Leadership
Vendor Management
Management
Process Improvement
Leadership
Team Leadership
Project Management
Managed Services
Strategy
Enterprise Software
Customer Satisfaction
Program Management
Software Project Management
Integration
Itil