Kimberly Dawn Sebastian is a high-skilled professional, who works in Western Governors University main office of which is in 192. on the position of Manager, Program Faculty from 2018. Kimberly has earned professional experience in more than ten positions at various companies. Kimberly Dawn Sebastian went to the The University of Texas at Dallas and received education there from 2017 to 2019. This professional has such qualifications as Esapâ© and Scaleâ© Certified, Msceit (Mayer-Salovey-Caruso Emotional Intelligence Test) Certified, and C.l.e.e.t. Certified Emotional Intelligence Instructor. Tulsa, Oklahoma is the area, where this person was known to be located. The person's phone number and email can be accessed through SoftwareOfficial on demand.
Name variants:
Kimberley Sebastian,
Kim Sebastian
Last updated Jun 01, 2024
Contact Information
Last Update
Jul 4, 2022
Email
ki**@uscellular.com
Location
Tulsa, OK
Company
Workplace
Manager, Program Faculty
Salt Lake City, UT
Industry
Higher Education, Colleges & Universities, Schools and Educational Services, Elementary and Secondary Schools
Colleagues
Work History
Manager, Program Faculty
4001 south East Pl SUITE 700, Salt Lake City, UT 84102
Leading mentors in supporting MACC students through coaching and academic guidance.
from Oct 17, 2018
Doctoral Candidate
5700 College Rd, Lisle, IL 60532
Quantitative research focused on understanding the impact leaders' emotional intelligence has on the work engagement of virtual (remote) team members utilizing MSCEIT assessment and Utrecht'...
Apr 2011 — Jun 2018
Founder
Coaching begins with increasing awareness within ourselves and our situations. This aligns beautifully with emotional intelligence and developing self-awareness, self-management, social awar...
from Apr 2017
Director Multi-Channel Performance Support and Process Improvement
8410 west Bryn Mawr Ave, Chicago, IL 60631
Drive superior results across channels through translating initiatives into actionable behaviors to position products and services on value not price, while delivering a world class customer...
Oct 2013 — Feb 2017
Director of Quality, Customer Service Organization
8410 west Bryn Mawr Ave, Chicago, IL 60631
Create quality strategy and guidelines for all contact center queues.
Lead team of quality advocates who consult both internal and external center leadership to enhance the overall custome...
Apr 2012 — Oct 2013
Director of Sales
8410 west Bryn Mawr Ave, Chicago, IL 60631
Improved culture, drove customer experience and managed overall operations to maximize revenue for multi-channel distribution including company owned locations, business to business sales, a...
Oct 2007 — Apr 2012
Retail Area Sales Manager
8410 west Bryn Mawr Ave, Chicago, IL 60631
Led multi-channel sales teams (corporate, indirect and B2B) to achieve territory expectations in revenue, cost containment, operational excellence, and customer advocacy.
Apr 2006 — Oct 2007
Operations Control Manager, West Region
8410 west Bryn Mawr Ave, Chicago, IL 60631
Led regional team of operations control analysts who created policy and procedures for operational efficiency and effectiveness. Provided operational training to sales leaders to ensure reta...
May 2003 — 2006
Regional Compensation Manager
8410 west Bryn Mawr Ave, Chicago, IL 60631
Led team of analysts in paying regional commissions and bonuses for all sales channels.
2003 — Jan 2003
Supervisor Telco
Led team of analysts in auditing 3rd party invoices. Negotiated discrepancies with vendors.
1998 — 2003
Education
2017 — 2019
2011 — 2018
1998 — 2001
Occupations
Executive
Founder
Manager
Founding Member
Chief Executive
Operations Manager
Skills
Leadership Development
Culture Change
Business Management
Cross Functional Team Leadership
Management
Wireless
Team Building
Customer Experience Management
Leadership
Sales Operations
Sales Process
Servant Leadership
Customer Retention
Customer Engagement
Media Communications
Talent Acquisition
Organizational Development
Telecommunications Billing
Operating Budgets
Internal Audit
Sales Compensation
Change Management
Accounts Payable
Training Facilitation
Quality Management
Voice of the Customer
Speech Analytics
Emotional Intelligence
Participant Observation
Qualitative Research
Grounded Theory
Quantitative Research
Appreciative Inquiry
Customer Satisfaction
Customer Experience
B2B
Enterprise Software
Human Resources
Telecommunications
Training
Team Leadership
Call Centers
Strategy
Sales
Quotas
M2M
Cdma
Coaching
Retail
Employee Training
Wireless Technologies
Recruiting
FAQs about Kimberly Dawn Sebastian
What's the main profession of Kimberly Dawn Sebastian?
The expert is a Founder.
What jobs is Kimberly Dawn Sebastian proficient at at?
Kimberly Dawn Sebastian is proficient at such jobs as Executive and Founder.
Where does Kimberly Dawn Sebastian live?
They currently lives in Tulsa, Oklahoma.
Does Kimberly have the email address?
ki**@uscellular.com is Kimberly Dawn Sebastian's email address.
How many companies did Kimberly Dawn Sebastian work at?
Kimberly Dawn Sebastian worked at ten jobs.
What education does Kimberly Dawn Sebastian have?
Kimberly studied at the University of Texas at Dallas from 2017 to 2019.
Are there any professional certifications Kimberly Dawn Sebastian has?
Kimberly Dawn Sebastian received the following certifications: Esapâ© and Scaleâ© Certified and Msceit (Mayer-Salovey-Caruso Emotional Intelligence Test) Certified.
What is the industry that Kimberly Dawn Sebastian worked in?
Kimberly works in Wireless industry.