Kimberly Moore is a high-skilled professional, working in Source Support Services main office of which is in 32. as a Senior Case Coordinator from 2016. This expert has earned professional experience in more than 11 positions at different companies. Kimberly Moore went to the Grand Canyon University and was studying from 2016 to 2019. Atlanta, Georgia is the city, where the professional was lastly known to be located. The professional's email address and number are easily accessed through SoftwareOfficial on demand.
Name variants:
Kimberley Moore,
Kim Moore
Last updated Jun 01, 2024
Contact Information
Last Update
Jul 10, 2022
Location
Atlanta, GA
Company
Source Support Services
Workplace
Senior Case Coordinator
Work History
Senior Case Coordinator
3505 Newpoint Pl SUITE 450, Lawrenceville, GA 30043
Quickly & efficiently responding to customer/partner request for support. -Monitoring all inbound communications to ensure that all channels are handled properly. -Accurately creating custom...
from Oct 1, 2016
It Helpdesk Administrator
3505 Newpoint Pl SUITE 450, Lawrenceville, GA 30043
Create, monitor & track help desk tickets.
Assign tickets to the appropriate HDE's to further assist clients with equipment repair.
Monitor Salesforce console for new repair tickets.
Ans...
from Sep 1, 2014
Collections Specialist
3055 Lebanon Pike SUITE 1000, Nashville, TN 37214
Medical data entry.
Processing payments for medical accounts.
Setting up payment arrangements & applying account discounts.
Receiving EOB's to apply insurance payments to accounts.
Send...
Dec 2013 — Aug 2014
Member Services Representative
3805 Crestwood Pkwy SUITE 400, Duluth, GA 30096
Assist franchise members with all necessary services to run their businesses effectively on both the front & backend.
Receiving inbound calls, placing outbound calls to assist with an inqu...
Sep 2012 — Nov 2013
Customer Service Representative
4190 Jiles Rd northwest, Kennesaw, GA 30144
Utilize a high paced chat portal to assist customers with account needs.
Answer and reply to customer emails, phone calls, chats & voicemails within set metrics guidelines.
Research and p...
2010 — 2012
Retention Specialist
201 east 4Th St, Cincinnati, OH 45202
Account management for Capital One credit card accounts.
Utilize retention practices to retain customers requesting to cancel services.
Explain credit card dialogue such as APR, Available...
2008 — 2010
Technical Support Representative
Troubleshoot and diagnose DSL connection issues over the phone.
Setup VPN’s (virtual private networks) for clients remotely.
Submit orders for replacement equipment & provide shipping det...
2006 — 2008
Education
2016 — 2019
2014 — 2018
2002 — 2006
Albany, GA
2002 — 2006
Occupations
Coordinator
Executive
Partner
IT Professional
Information Technology Specialist
Sales Specialist
Equipment Tools Purchasing Agent
SalesForce Administrator
Health Specialist
Technicians
Managers
Chief Executive
IT Specialist
Department Store Salesperson
Retail Salesperson
Database Administration Professional
Database Administrator
Skills
Typing 46 Wpm
Works Well In A Team
Friendly Personality
Hardwork
Learning Quickly
Quick Thinker
Eager To Learn New Things
Time Management
Customer Satisfaction
Customer Oriented
Management
Customer Retention
Technical Support
Help Desk Support
Sales
Customer Service
Microsoft Office
Call Centers
Leadership
Call Center Administration
Call Logging
Case Management Services
Case Management
Customer Support
Contact Centers
Salesforce
SAP
AS400
Microsoft Office
45 wpm
Microsoft Outlook
Ticket Management
150+Inbound/Outbound calls daily
Technical Support
Customer Service/Support
Helpdesk
Call Center
Remote
Copying
Fax
Cisco
FAQs about Kimberly Moore
What's the main profession of Kimberly Moore?
This professional's job is Senior Case Coordinator
What jobs is Kimberly Moore a professional at?
The expert is a professional such jobs as Coordinator.
Where is Kimberly Moore currently located?
Kimberly Moore is currently located in Atlanta, Georgia.
How many companies did Kimberly Moore work at?
Kimberly Moore worked at 11 jobs.
What education does Kimberly Moore have?
Kimberly studied at the Grand Canyon University from 2016 to 2019.
What languages does Kimberly Moore speak?
Kimberly Moore speaks English.
Are there any professional industries, that Kimberly Moore is connected to?
This professional works in Pharmaceuticals industry.
What are the skills of Kimberly Moore?
This professional has such skills as Typing 46 Wpm, Works Well In A Team, Friendly Personality, Hardwork, Learning Quickly, Quick Thinker, Eager To Learn New Things, and Time Management.