Kevin Yang

Helpdesk Analyst

Name variants:
Kev Yang
Last updated May 31, 2024

Contact Information

Last Update
Jul 10, 2022
Email
ke**@tkda.com, ky**@appleassoc.com, ke**@tkda.com
Location
Sacramento, CA
Company

Workplace

TKDA
Helpdesk Analyst

Saint Paul, MN

Industry

Civil Engineering, Possible Engineering Design Work, Architect

Work History

Helpdesk Analyst

444 Cedar St SUITE 1500, Saint Paul, MN 55101
Primary function is to answer calls, accurately identify, prioritize and log the service requests within the established standards. Diagnose problems by asking accurate, concise questions in...
from Feb 2019

Web Development Coordinator

8950 Cal Center Dr, Sacramento, CA 95826
Oversaw and managed the construction of websites for realtors. Scheduled and provided training for realtors on how to use product to maximize lead generation. Personalized websites by utiliz...
Aug 14, 2016 — Dec 28, 2018

Rework Technician

2401 north Glassell St, Orange, CA 92865
While under contract with Volt Workforce Solutions, I was responsible for restoring, updating, and performing numerous functionality tests on both new and used iPads. Apart from that, I also...
Sep 2015 — Aug 2016

Customer Service Clerk

110 north Carpenter St, Chicago, IL 60607
Providing customer service, making and preparing products for sale, organizing back stock to ensure the correct items are used accordingly, and performing regular maintenance around the rest...
Oct 2007 — May 2011

Help Desk Analyst

444 Cedar St SUITE 1500, Saint Paul, MN 55101

Occupations

IT Professional
Help Desk Analyst
Systems Support Specialist
Support Specialists

Skills

Cashiering
Customer Satisfaction
Customer Service
Data Entry
Networking
Microsoft Office
Retail
Windows Server
Inventory Management
Microsoft Outlook
Time Management
Teamwork
Phone Etiquette
Interpersonal Skills
Login