Name variants:
Kev Yang
Last updated May 31, 2024
Contact Information
Last Update
Jul 10, 2022
Email
ke**@tkda.com, ky**@appleassoc.com, ke**@tkda.com
Location
Sacramento, CA
Company
Workplace

Helpdesk Analyst
Saint Paul, MN
Industry
Civil Engineering, Possible Engineering Design Work, Architect
Colleagues
Work History
Helpdesk Analyst
444 Cedar St SUITE 1500, Saint Paul, MN 55101
Primary function is to answer calls, accurately identify, prioritize and log the service requests within the established standards. Diagnose problems by asking accurate, concise questions in...
from Feb 2019
Web Development Coordinator
8950 Cal Center Dr, Sacramento, CA 95826
Oversaw and managed the construction of websites for realtors. Scheduled and provided training for realtors on how to use product to maximize lead generation. Personalized websites by utiliz...
Aug 14, 2016 — Dec 28, 2018
Rework Technician
2401 north Glassell St, Orange, CA 92865
While under contract with Volt Workforce Solutions, I was responsible for restoring, updating, and performing numerous functionality tests on both new and used iPads. Apart from that, I also...
Sep 2015 — Aug 2016
Customer Service Clerk
110 north Carpenter St, Chicago, IL 60607
Providing customer service, making and preparing products for sale, organizing back stock to ensure the correct items are used accordingly, and performing regular maintenance around the rest...
Oct 2007 — May 2011
Education
Occupations
IT Professional
Help Desk Analyst
Systems Support Specialist
Support Specialists
Skills
Cashiering
Customer Satisfaction
Customer Service
Data Entry
Networking
Microsoft Office
Retail
Windows Server
Inventory Management
Microsoft Outlook
Time Management
Teamwork
Phone Etiquette
Interpersonal Skills