Kevin Glenn is a eficient expert, working in Citrix main office of which is in 614. as a Escalation Engineer since 2018. Kevin has earned professional experience in more than six positions at different companies. Kevin Glenn went to the Dos Pueblos High School and got education there from 2000 to 2004. Santa Barbara, California is the area, where this professional was lastly known to be situated. This professional's contacts can be accessed through SoftwareOfficial by request.
Name variants:
Kev Glenn
Last updated May 31, 2024
Contact Information
Last Update
Jan 29, 2016
Email
ke**@citrix.com, ke**@gmail.com
Location
Santa Barbara, CA
Company
Workplace
Colleagues
Work History
Administrative Assistant and Office Manager
Answer incoming support calls related to billing, technical, and all product questions
Order and maintain supplies/equipment including pesticides, office/field products, and vehicles
Accu...
May 2011 — Aug 2014
Live-in Assistant
Maintained cleanliness of household, pool, and outbuildings
Provided transportation to and from weekly outings, errands, and appointments
Identified, researched, and repaired any household p...
Mar 2009 — May 2011
Loss Prevention Specialist
Managed merchant account payment dispute services
Analyzed chargeback claims and sales procedures
Handled escalated Customer Service billing inquiries
Resolved customer account issues an...
Sep 2007 — Feb 2009
Customer Service Supervisor
Provided support and monitored up to 60 Customer Service Reps
Coordinated and maintained employee scheduling and payroll
Responsible for handling customer escalations, accurately providin...
Oct 2006 — Sep 2007
Senior Customer Service Representative
Answered incoming support calls related to billing, technical, and all product questions
Identified, recorded, and advised supervisor of trends in customer calls
Clearly and accurately do...
Aug 2006 — Oct 2006
Education
2000 — 2004
Occupations
Office Assistant
Service Technicians
Sales Specialist
Equipment Tools Purchasing Agent
Office Clerk
Clerical Specialist
Department Store Salesperson
Retail Salesperson
Skills
Call Center
Customer Service
Customer Retention
Salesforce.com
Management
Customer Satisfaction
Team Building
Sales
Crm
Call Centers
Team Leadership
Microsoft Excel
Software Documentation
Business Planning
Account Management
Coaching
Teamwork
Research
Cross Functional Team Leadership
Invoicing
Human Resources
E Commerce
Outlook
Leadership
Process Improvement
FAQs about Kevin Glenn
What is the profession of Kevin Glenn?
This professional's job is Escalation Engineer
What are the main profession of The professional?
These person's professions are Office Assistant
Where does Kevin Glenn currently live?
Santa Barbara, California is the place where Kevin Glenn currently lives
What is the expert's email?
The professional's email is ke**@citrix.com and ke**@gmail.com.
Where did Kevin Glenn work?
Kevin Glenn worked at Citrix, Hydrex Pest Control.
Where has Kevin Glenn studied?
Kevin studied at the Dos Pueblos High School from 2000 to 2004.
Are there any professional industries Kevin Glenn works in?
This professional works in Information Technology And Services industry.
Are there any special skills Kevin Glenn has?
Kevin has the following skills:.