Name variants:
Kelley Crowton,
Kellie Crowton,
Kelli Crowton
Last updated May 24, 2024
Contact Information
Last Update
Jul 5, 2022
Email
ke**@wipro.com
Location
Gaithersburg, MD
Company
Workplace
Colleagues
Work History
It Service Delivery Manager
600 Townpark Dr SUITE 450, Kennesaw, GA 30144
from Oct 2016
Manager Service Delivery
New York, NY
Managed 56 call center representatives and two team leads to ensure that workflow met high company standards and provided training and guidance for new employees within the department. Imple...
from Apr 2009
Service Delivery Manager
47 Trinity Ave southwest, Atlanta, GA 30334
Apr 2004 — Apr 2009
System and Network Administrator
133 Peachtree St, Atlanta, GA 30303
Managed team to implement upgrade plan within a $750K budget and on-schedule and trained users in new technology. Analyzed systems and new functionality, defined requirements, and coordinate...
Mar 2000 — Mar 2004
Project Lead
2424 Piedmont Rd northeast, Atlanta, GA 30324
Managed process improvement projects, documenting requirements and working with both IT and business units to deliver identified projects and improvements and created technical documentation...
Feb 1999 — Mar 2000
Call Center Manager
Recruited, interviewed, hired, and monitored personnel, remaining in compliance with all company directives. Trained help desk staff and provided tools they required to reach expectations an...
Jan 1997 — Feb 1999
Education
MCP in Installing, Configuring and Administering MS Windows XP Professional
Duluth, GA
2008 — 2008
Occupations
Executive
Manager
Project Manager
Accountant
Finance and Accounting Specialist
Operations Manager
Project Managers
Accounting Bookkeeper
Bookkeeper
Skills
Microsoft Office
Vmware
Windows
Budgeting and Forecasting
Customer Service Delivery
Active Directory
Itil Fundamentals
Novell Netware
Project Management
It Service Management
Employee Training
Service Level Agreements
Windows XP to Windows 7
Netware (Novell)
Active Directory
Console1
MS Office 97- 2010
MS Outlook 2003- 2010
Groupwise
Visio [] Project Management [] SQL
Ethernet; SAP 4.5 & 4.6; Token Ring; Ms. Exchange
Peoplesoft
Cisco
VPN
SSL VPN
Citrix
Lotus Notes & Lotus Smart Suite
Shiva Remote access & IBM global remote access; TCP/IP
DNS
WINS
DHCP
LAN/WAN
Mainframe
Sharepoint and Active Directory
and MS Project and VMWare and Maximo
Blackberry and Avaya.
FAQs about Kelly Crowton
What is the main profession of Kelly Crowton?
This professional's job is It Service Delivery Manager
What are the main profession of Kelly Crowton?
These person's professions are Executive and Manager
Where is Kelly Crowton currently located?
The expert is currently located in Gaithersburg, Maryland.
Does Kelly have the email address?
ke**@wipro.com is Kelly Crowton's email address.
Where did Kelly Crowton work?
This expert worked at Bibby Financial Services Usa, Wipro Technologies.
What education does Kelly Crowton have?
Kelly studied at the HP Training from 2009 to 2009.
Are there any certifications, that Kelly Crowton has?
Kelly received the following certifications: Mcp.
What is professional industry that Kelly Crowton is connected to?
Kelly Crowton works in Financial Services industry.