Kelly Coston is a highly qualified expert, who works in The Church of Jesus Christ of Latter-Day Saints main office of which is in 192. as a Manager, Global Support Team from 2019. This expert has earned professional experience in more than seven positions at different companies. Kelly Coston went to the Western Governors University and was studying from 2017 to 2019. This person has these qualifications: Itil Foundations, Comptia A+, and Breaking Out of A Rut. Highland, Utah is the city, where this person was known to settle. This expert's phone and email are easily accessed through this website on demand.
Name variants:
Kelley Coston,
Kellie Coston,
Kelli Coston
Last updated May 30, 2024
Contact Information
Last Update
Jul 9, 2022
Email
kc**@verio.net
Location
Highland, UT
Company
The Church of Jesus Christ of Latter-Day Saints
Workplace
Manager, Global Support Team
Work History
Manager, Global Support Team
50 North Temple east, Salt Lake City, UT 84150
from Jan 2019
Product Manager - Business Intelligence
1480 north West Ct west, Salt Lake City, UT 84102
Lead and create the business intelligence department’s direction, goals and initiatives.
Manage multiple offshore development resources including contracts, schedules and implementation.
...
May 2017 — Jan 2019
Director, Customer Operations, Training, Quality and Escalation Management
757 3Rd Ave, New York, NY 10017
Jul 2011 — Dec 2016
Senior Manager Customer Care
5050 Conference Way north, Boca Raton, FL
Manage the day to day operations of a 24/7 help desk
Assist in the planning, implementation and launch of new products
Set standards and policies in conjunction with company and departmen...
Aug 2009 — Jul 2011
Technical Support Manager
5050 Conference Way north, Boca Raton, FL
Manage the day to day operations of a 24/7 help desk
Oversee overall center-wide performance across all support channels
Create employee retention programs
Work closely with other manage...
Aug 2005 — Jul 2009
Technical Support Supervisor
5050 Conference Way north, Boca Raton, FL
Manage the day to day operations of a 24/7 help desk
Oversee overall center-wide performance across all support channels
Create employee retention programs
Work closely with other manage...
Aug 2003 — Aug 2005
Technical Support Tier 2
5050 Conference Way north, Boca Raton, FL
Assist customers with questions and problems regarding their internet-based businesses
Deal with escalated systems issues
Demonstrate great work ethic by leading entire center in producti...
Aug 2000 — Aug 2003
Education
2017 — 2019
2006 — 2007
1997 — 2004
Occupations
Executive
Manager
Accountant
Finance and Accounting Specialist
Produce Manager
Business Intelligence Professional
Operations Manager
Accounting Bookkeeper
Bookkeeper
Production Manager
Business Consultant
Advisor
Skills
Account Management
Call Center
Saas
Team Building
Product Management
Lead Generation
Cloud Computing
Call Centers
Leadership
Strategic Planning
Enterprise Software
Managed Services
Technical Support
Cross Functional Team Leadership
Business Analysis
Management
Sales Management
Security
Sales
Start Ups
Project Management
Vendor Management
Solution Selling
Sales Process
Team Leadership
Salesforce.com
Product Marketing
New Business Development
Troubleshooting
Direct Sales
Process Improvement
Contract Negotiation
Training
Telecommunications
Business Development
Strategic Partnerships
E Commerce
Crm
Customer Retention
Competitive Analysis
Networking
Strategy
Customer Relationship Management
Software As A Service
Business Process Improvement
Contact Centers
Customer Experience
Data Center
Customer Service
Customer Satisfaction