Kathy Arnquist is a eficient professional, that works in Meritain Health main office of which is in 309. as a Project Manager from 2012. Kathy Arnquist has earned professional experience in more than seven positions at different companies. Kathy Arnquist went to the North Hennepin Community College and received education from 2006 to 2012. Minneapolis, Minnesota is the area, where this expert was known to live. Kathy's phone and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Katherine Arnquist,
Kathleen Arnquist
Last updated May 18, 2024
Contact Information
Workplace
Colleagues
Work History
Director, Customer Retention
Deerfield Beach, Florida
• Designed successful outbound welcome call program, enabling customers to optimize the services purchased, while providing a superior customer experience.
• Provided effective sales coachi...
Feb 2011 — Jul 2011
Director, Customer Service
Boca Raton, Florida
• Improved answer rates by 75% within first 90 days of hire with the development of a successful staffing forecast and process improvements. Created and designed an effective new hire strate...
Nov 2010 — Feb 2011
Director, Direct Sales Center Operations
Plymouth, Minnesota
• Increased 2009 sales by 47% through continuous optimization of processes and resources.
• Designed a successful training strategy for bottom one-third performing agents that resulted in a ...
May 2007 — Mar 2010
Operations Manager, Direct Sales
Plymouth , Minnesota
• Fostered a culture of trust across Direct Sales Center enterprise, resulting in a less than 5% attrition rate for multiple years.
• Recognized as key contributor in the development and imp...
May 2005 — May 2007
Supervisor, Direct Sales Center
Plymouth, Minnesota
• Improved direct report satisfaction results by 29% in 2004 from 2003
• Nominated in May 2003 for Champion of Excellence by Vice President of Direct Sales.
• Provided sales feedback to ...
Sep 2001 — May 2005
Supervisor, Customer Service
Plymouth, Minnesota
• Provided front line training in both technical and customer related issues to a team of 20 Customer Service Representatives in order to provide positive customer experience.
• Selected as ...
Nov 1999 — Sep 2001
Education
Occupations
Executive
Manager
Project Manager
Director
Operations Manager
Project Managers
Skills
Telecommunications
Call Center
CRM
Process Improvement
Insurance
Team Building
Customer Service
Strategic Planning
Leadership
Vendor Management
Cross-functional Team Leadership
Health Insurance
Customer Experience
Team Leadership
Customer Satisfaction
Customer Retention
Conflict Resolution
Account Management
Sales Process
Recruiting
Salesforce.com
Analysis
Forecasting
Sales
Budgets
Sales Operations
Training
Sales Management
Strategy
New Business Development
Marketing
Management
Employee Benefits
Direct Sales
Call Centers
FAQs about Kathy Arnquist
What's the profession of Kathy Arnquist?
This professional's job is Manager, Technical Review
What are the main profession of Kathy Arnquist?
These person's professions are Executive and Manager
Where does Kathy Arnquist currently live?
Minneapolis, Minnesota is the place where Kathy Arnquist lives
Where did Kathy Arnquist work?
Kathy Arnquist worked at Meritain Health, Acquinity Interactive.
What education does Kathy Arnquist have?
Kathy studied at the North Hennepin Community College from 2006 to 2012.
Are there any awards Kathy Arnquist ever received?
This professional received awards and these awards are: Student Graduation Speaker - North Hennepin.
Are there any professional industries Kathy Arnquist works in?
Kathy Arnquist works in Insurance industry.
What are special skills of Kathy Arnquist?
Kathy has skills in the following areas: Telecommunications, Call Center, CRM, Process Improvement, Insurance, Team Building, Customer Service, Strategic Planning, Leadership, and Vendor Management.