Kathryn Burress is a high-level professional, who works in Bluewolf main office of which is in 4. on the position of Customer Service Platform Director from 2017. Kathryn gained professional experience in more than ten positions at different companies. Kathryn Burress went to the The University of Memphis and was studying there from 1983 to 1988. Memphis, Tennessee is the city, where this professional was known to settle. The person's contacts can be easily accessed through this website on demand.
Name variants:
Katherine Burress
Last updated May 30, 2024
Contact Information
Workplace
Customer Service Platform Director
New York, NY
Industry
Information Technology and Services
Colleagues
Work History
Senior Director - Commercial Services
920 Harvest Dr SUITE 200, Blue Bell, PA 19422
Lead a team of contact center professionals to help patients and physicians maneuver the administrative obstacles to therapy and build product loyalty while effectively managing health cover...
Feb 2015 — Jul 2017
Director, Sales Center Consulting
530 Maryville Ctr Dr Suite 300 St, Louis, MO
May 2013 — Jan 2015
Senior Director, Volunteer and Donor Care
501 St Jude Pl, Memphis, TN
Oversee the day to day operations of two internal volunteer sales and service call centers.
Jan 2009 — Dec 2011
Senior Vice President, Strategic Operations
Responsible for providing consulting services to the internal departments of Customer Service, Marketing, Sales and Operations with the sole purpose of providing a superior customer experie...
Aug 2002 — Jan 2008
Vice President, Client Services
EDT Learning is a leading provider of custom e-Learning business solutions for corporate clients.
Vice President, Client Services
Responsible for all aspects of product and service delive...
Mar 2001 — Aug 2002
Vice President, Customer Service
PlanetRx.com was the leading full-service online pharmacy devoted to all your health, beauty, and wellness needs.
Vice President, Customer Service
Responsible for developing and implement...
Jan 1999 — Mar 2001
Chief Operating Officer
Cooperative Marketing Concepts (CMC) is a leader in high performance telemarketing and training services. CMC has developed training courses to maximize the productivity and quality of each...
Jun 1989 — Jan 1999
Education
1983 — 1988
Occupations
Executive
Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Director
Chief Executive
Operations Manager
Skills
Call Center
Crm
Product Management
Leadership
Program Management
Operations Management
Direct Marketing
Call Centers
Strategic Planning
Management
Performance Management
Analytical Skills
Executive Management
Marketing
Training
Account Management
Start Ups
Sales
Project Management
Customer Service
Team Building
Fundraising
Recruiting
Forecasting
Customer Experience
Strategy
Competitive Analysis
Business Intelligence
Business Analysis
Employee Training
Quality Assurance
Healthcare
Vendor Management
Business Strategy
Process Improvement
Digital Marketing
Business Process Improvement