Katelin Moul is a highly qualified professional, that works in Catapult Technology main office of which is in 184. as a Queue Manager and Service Desk Analyst since 2011. This expert has earned professional experience in more than five positions at different companies. Katelin Moul went to the Shippensburg University of Pennsylvania and was studying from 2006 to 2011. This person has the following qualifications: Hdi Customer Service Representative, Itil Foundation 2011, and Comptia A Ce. Harrisburg, Pennsylvania is the area, where this professional was known to settle. This person's email address and phone number can be accessed through this website by request.
Name variants:
Katelin Moul
Last updated May 28, 2024
Contact Information
Last Update
Jul 11, 2022
Email
mo**@dickinson.edu, ka**@yahoo.com
Location
Harrisburg, PA
Company
Workplace
Queue Manager and Service Desk Analyst
Bethesda, MD
Industry
Information Technology and Services, Gov't It Services Gsa Contract, Computer Systems Design Management Consulting Services, Process & Logistics Consulting Svcs
Colleagues
Work History
Queue Manager and Service Desk Analyst
7500 Old Georgetown Rd, Bethesda, MD 20814
Responsibilities
Respond to telephone calls, automated requests, email (Lotus Notes/Google Mail), and other requests for technical support
Log and track inquiries using CA Unicenter Servi...
Jun 2011 — Oct 2013
Computing Specialist
20 south College St, Carlisle, PA 17013
Provides desktop computing support as the primary liaison to specific administrative and/or academic departments. Provides backup support to other departments.
Desktop computing support in...
from Oct 2013
Network and Microcomputer Support Graduate Assistant
1871 Old Main Dr, Shippensburg, PA 17257
I started as a student tech in September of 2006. Now I am a graduate assistant as of May 2010.Job Duties: Trouble shooting computers for faculty and staff. Users call problems in to the hel...
Sep 2006 — Jun 2011
Marketing Intern
3 International Dr, Rye Brook, NY 10573
Updating the dine on campus website Producing Print materials
Sep 2010 — May 2011
Drafting Intern
1338 Biglerville Rd, Gettysburg, PA 17325
I used AutoCad to digitize district maps.
Sep 2005 — May 2006
Education
2006 — 2011
2002 — 2006
Occupations
Executive
Manager
Analyst
IT Professional
Technical Support Specialist
Chief Administrative Officer
Sales Specialist
Equipment Tools Purchasing Agent
Operations Manager
Analysts
Systems Support Specialist
Support Specialists
Chief Executive
Department Store Salesperson
Retail Salesperson
Skills
Windows 7
Microsoft Office
Adobe Creative Suite
Troubleshooting
Windows Xp
Windows
Software Installation
Help Desk Support
Powerpoint
Graphic Design
Photography
Computer Hardware
Networking
Social Media
Software Documentation
Printers
Hardware
Html
Sharepoint
Research
Os X
Social Networking
Microsoft Word
Microsoft Excel
Wordpress
System Administration
Marketing Communications
Mac
Photoshop
Illustrator
Indesign
Dreamweaver
Customer Service
Css
Web Design
Video Editing
Adobe Acrobat
Autocad
Logo Design
Word
Excel