Karo Engstrom is a qualified professional, working in City of Austin main office of which is in 1. as a Technical Writer from 2019. This expert gained professional experience in more than eight positions at different companies. Karo Engstrom went to the University of Illinois at Urbana - Champaign and got education there from 2015 to 2016. Austin, Texas is the city, where the professional was lastly known to live. This person's e-mail and phone can be easily accessed through SoftwareOfficial on demand.
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Karo Engstrom
Last updated May 30, 2024
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Workplace
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Work History
Implementation and Support Specialist
3005 south Lamar Ave SUITE D109, Austin, TX
Highlights: ∙ Owned and tracked a portfolio of accounts for healthcare industry software solution through ongoing support and frequent communications with clients ∙Led SaaS product deploymen...
Oct 2016 — Aug 2017
Help Desk and Instructional Technology Support
∙ Coordinated course content delivery, technical training, and support for online synchronous live courses through the Blackboard Collaborate platform ∙ Developed and facilitated instruction...
2015 — 2016
Writing Consultant
601 east John St, Champaign, IL 61820
∙ Worked over 1500 consulting hours with subject matter experts on specialized research and writing tasks, graduate and internship applications, cover letters, and professional documents ∙ A...
2004 — 2015
Assistant To Program Director
601 east John St, Champaign, IL 61820
∙ Collaborated as an administrative team member on program development and policy implementation of a college-wide College Success course for 1,600 first-year students ∙ Wrote and edited a s...
2010 — 2014
Instructor
601 east John St, Champaign, IL 61820
∙ Independently created and taught composition and literature courses ∙ Advised students on writing development through written and oral feedback and personal meetings, and facilitated writi...
2002 — 2010
Assistant Director, Writers Workshop
601 east John St, Champaign, IL 61820
∙ Conducted hiring interviews and made recommendations to the Director ∙ Organized orientation and training for new writing specialists, including training plans and materials ∙ Performed fo...
2009 — 2009
Education
2015 — 2016
2005 — 2014
2002 — 2004
1999 — 2002
Occupations
IT Professional
Technical Writer
Computer Software Professional
Technical Communicator
Author
Software Developers
Skills
Data Analysis
Leadership
Training
Customer Service
Technical Documentation
Technical Writing
Software Documentation
Editing
Research
Salesforce.com
Jira
Continuous Process Improvement
Zendesk
Pivotal Tracker
Help Desk Support
Content Writing
Social Media
Microsoft Office
Program Development
Higher Education
Teaching
University Teaching
Curriculum Development
College Teaching
Proofreading
Student Development
Student Affairs