Karl Molock is a eficient professional, working in Centene Corporation main office of which is in 100. on the position of Customer Service Management since 2019. Karl has earned professional experience in more than nine positions at various companies. Karl Molock went to the Claflin University and was studying from 1984 to 1988. Columbus, Ohio is the area, where this expert was known to be settled. Karl Molock's e-mail and phone can be easily accessed through this website by request.
Name variants:
Carl Molock
Last updated May 29, 2024
Contact Information
Workplace
Customer Service Management
Saint Louis, MO
Industry
Hospital & Health Care, Hospital/Medical Service Plan, Hospital/Medical Service Plan Medical Doctor's Office, Multi-Line Healthcare Enterprise
Colleagues
Work History
Customer Service Management
7700 Forsyth Blvd, Saint Louis, MO 63105
from Mar 2019
Director-Corporate Customer Service
8440 Jefferson Hwy, Baton Rouge, LA 70809
May 2016 — Jan 2018
Regional Supervisor, Customer Service and Collections Contact Center
420 Montgomery St, San Francisco, CA 94129
Responsible for oversight of the daily production and performance of the collections department, ensuring exceptional performance and quality customer service.
Analyze process management w...
Oct 2006 — Sep 2016
Vice President-Regional Retail Sales and Service Coach
420 Montgomery St, San Francisco, CA 94129
2005 — 2006
Leadership Coaching and Consulting
420 Montgomery St, San Francisco, CA 94129
Experienced in coaching all levels of leadership in a major business. Primary focus is improving individual and organizational performance. Record of success based on : coaching and consulti...
from Jan 2002
Vice President-Call Center Effectiveness Coach Leader
420 Montgomery St, San Francisco, CA 94129
Provided coaching and consulting with all levels of leadership and business partners in Investment Client Services and Business Customer Service with the goal of improving performance for t...
2002 — 2005
Call Center Retention Manager, Retail Investment Group
420 Montgomery St, San Francisco, CA 94129
Created, implemented and developed the CAP-Asset Management product’s retention and regression models.
Developed the RIG retention program, analyzed trends and data to identify client beha...
2001 — 2002
Call Center Client Service Team Leader, Retail Investment Group Bank Officer
420 Montgomery St, San Francisco, CA 94129
Managed a group of 22 Client Services Specialists and two Team Leaders who serviced asset management accounts, brokerage accounts, IRA’s and retail banking products.
Ensured that all trans...
1998 — 2001
Branch Manager
420 Montgomery St, San Francisco, CA 94129
Managed the sales and operational needs of a retail-banking branch.
Motivated, developed and trained staff, developed and increased sales, developed consumer and commercial loans, and refe...
1996 — 1998
Education
Occupations
Executive
Skills
Loans
Credit
Banking
Credit Analysis
Commercial Banking
Small Business Lending
Loan Origination
Underwriting
Consumer Lending
Investments
Financial Services
Wealth Management
Risk Management
Leadership
Coaching
Management
Customer Service
Strategic Planning
Relationship Management
Team Building
Sales
Retail Banking
Process Improvement
Call Centers
Cross Selling
Public Speaking
Team Leadership
Performance Management
FAQs about Karl Molock
What's the profession of Karl Molock?
This professional's job is Customer Service Management
What jobs is Karl Molock proficient at at?
Karl Molock is proficient at such jobs as Executive.
Where is Karl Molock located?
Karl Molock is currently located in Columbus, Ohio.
What is Karl's email?
The professional's email is ka**@wachovia.com.
How many companies did Karl Molock work at?
Karl Molock worked at nine jobs.
What education does Karl Molock have?
Karl studied at the Claflin University from 1984 to 1988.
Are there any professional industries Karl Molock works in?
Karl Molock works in Management Consulting industry.
What are the skills of Karl Molock?
This professional has such skills as Loans, Credit, Banking, Credit Analysis, Commercial Banking, Small Business Lending, Loan Origination, Underwriting, Consumer Lending, and Investments.