Kaleb Michael Frink is a skilled professional, that works in West Business Solutions on the position of Director of Client Operations since 2011. Kaleb Michael Frink gained professional experience in more than eight positions at various companies. Kaleb Michael Frink went to the Red Oak High School and was studying from 1994 to 1998. Whiteville, North Carolina is the city, where the professional was known to settle. This professional's e-mail and phone can be accessed through SoftwareOfficial on demand.
Name variants:
Kaleb Frink
Contact Information
Last Update
Jul 1, 2022
Email
km**@west.com
Location
Whiteville, NC
Company
West Business Solutions
Workplace
Director of Client Operations
Work History
Director of Client Operations
Greater Omaha Area
Responsible for leading and directing client service and operations activities, which include developing client relationships, providing consultative advice to clients, ensuring
quality of p...
from Nov 2011
Client Operations Program Manager
Omaha NE
Manage day to day operations for programs, in two locations, one of which is overseas. I oversee 7 Full time managers, 21 Support staff, and over 300 part time phone associates. Responsible...
Jun 2011 — Jan 2012
Operations Manager
Omaha NE
Oversee day to day operations for multiple clients. Responsible for meeting Key Performance Indicators like Average Handle Time, Sales Perfomance metrics, and Quality of service provided. St...
Mar 2010 — Jun 2011
Director of Operations
Managed day to day operations for a Financial Services client. Responsible for 2 Full time managers, 4 Full time Supervisors, 40 support staff and over 600 part time agents. Responsible fo...
Dec 2008 — Mar 2010
Operations Manager
Oversee day to day operations for multiple clients. Responsible for meeting Key Performance Indicators like Average Handle Time, Sales Perfomance metrics, and Quality of service provided. ...
Jan 2007 — Dec 2008
Branch Manager
Managed a sales branch including 1 full time Assistant Branch Manager, 6 full time Team Leaders, 1 full time Branch Office Assistant., and over 60 part time sales representatives I was resp...
Dec 2005 — Jan 2007
Assistant Branch Manager
I managed multiple full time Team Leaders and a production floor to meet and exceed client expectations through accountability and leadership.
Jun 2002 — Dec 2005
Team Leader
Managed a team of sales professionals making outbound calls to sell/renew products and services to consumers. Responsible for the development of my sales team to meet and exceed client expe...
Feb 1999 — Jun 2002
Education
1994 — 1998
Occupations
Executive
Director
Program Director
Managers
Operations Manager
Skills
Call Centers
Team Leadership
Management
Telecommunications
Customer Satisfaction
Customer Experience
Leadership
Process Improvement
Contact Centers
Program Management
Customer Retention
Workforce Management
Team Building
Account Management
Call Center
Sales
Troubleshooting
Operations Management
Salesforce.com
Business Process Improvement
Telemarketing
Time Management
FAQs about Kaleb Michael Frink
What's the main profession of Kaleb Michael Frink?
The expert is a Airlines/Aviation.
What jobs is Kaleb proficient at at?
Kaleb is a professional Executive and Director jobs.
Where does Kaleb Michael Frink currently live?
Whiteville, North Carolina is the place where Kaleb Michael Frink currently lives
Does Kaleb have the email address?
km**@west.com is Kaleb Michael Frink's email address.
How many companies did Kaleb Michael Frink work at?
The professional worked at eight jobs.
Where has Kaleb Michael Frink studied?
Kaleb studied at the Red Oak High School from 1994 to 1998.
What languages does Kaleb Michael Frink speak?
Kaleb Michael Frink speaks English.
What are special skills of Kaleb Michael Frink?
Kaleb has skills in the following areas: Call Centers, Team Leadership, Management, Telecommunications, Customer Satisfaction, Customer Experience, Leadership, Process Improvement, and Contact Centers.