Since 2018, Justin Shoup has been working in Petrosoft located 124, 124. Justin Shoup is a high-skilled Trainer with over 13 years of work experience. According to Justin's CV and work profile, this professional has worked at more than eight places with diverse backgrounds and gained different skills. Justin studied at the Drexel University from 2001 to 2005. Justin Shoup received the following certifications: Working With Upset Customers, Customer Service Leadership, and Learning Gdpr. Justin can be found in Pittsburgh, Pennsylvania – where this expert currently lives. You can contact with Justin by looking for phone number or email address or get full information by requesting access to the person's details from SoftwareOfficial.
Name variants:
Jus Shoup,
Just Shoup
Last updated May 30, 2024
Contact Information
Workplace
Colleagues
Work History
Trainer
290 Bilmar Dr, Pittsburgh, PA 15205
Facilitate on-site training classes and online training webinars for C-Store Office software customers
Facilitate internal training sessions for on-site and remote employees
Create PowerP...
Apr 2018 — May 2019
Customer Experience Manager
4 Smithfield St SUITE 500, Pittsburgh, PA 15222
from May 2019
Director of Customer Success at Snapretail
2840 Liberty Ave SUITE 101, Pittsburgh, PA 15222
Feb 2013 — Dec 2017
Customer Support Manager
2840 Liberty Ave SUITE 101, Pittsburgh, PA 15222
Aug 2011 — Feb 2013
Customer Support Team Lead
2840 Liberty Ave SUITE 101, Pittsburgh, PA 15222
Lead SnapRetail’s first customer service and sales team which included 3 other team members through beta-testing to initial product launch in October 2010.
Trained team members on how to u...
Apr 2010 — Aug 2011
Information Specialist
2840 Liberty Ave SUITE 101, Pittsburgh, PA 15222
Beta-tested TrafficBuilder retail marketing software.
Made hundreds of outbound phone calls to independent retailers to explain features and benefits of TrafficBuilder and receive a commit...
Jan 2010 — Apr 2010
Information Specialist
40 John Portman Blvd northwest, Atlanta, GA 30303
Solely responsible for processing OneCoast.com orders.
Answered all inbound phone calls and emails in regards to web orders.
Logged customer interactions in SalesForce CRM.
Manually ente...
Sep 2008 — Jan 2010
Customer Account Executive
Philadelphia, PA
Received 50-100 inbound phone calls per day on average.
Resolved technical cable service issues on the phone through troubleshooting including total loss of picture, signal issues, missing...
Oct 2005 — Jul 2008
Education
2001 — 2005
Occupations
Executive
Manager
Professor
Training and Coaching Professional
Operations Manager
Professional Development Teacher
Skills
Social Media Marketing
Email Marketing
Customer Service
Crm
Marketing
Management
Training
Leadership
Social Media
Customer Service Operations
Customer Service Management
Sales
Marketing Strategy
Account Management
Social Networking
Sales Operations
Customer Satisfaction
Strategic Planning
Start Ups
Recruiting
Business Development
Team Building
Customer Retention
Selling
Product Management
Lead Generation
Sales Management
Market Research
Analytics
Retail
Sales Process
Software As A Service
Communication
Business Strategy
Search Engine Marketing
Small Business Marketing
Advertising
Enterprise Marketing
Mobile Marketing
B2C Marketing
Digital Marketing