Justin Pilmer is a highly qualified professional, who works in Control4 main office of which is in 192. as a Technical Support from 2018. This expert has earned professional experience in more than nine positions at different companies. Justin Pilmer went to the Utah Valley University and was studying there from 2007 to 2012. Salt Lake City, Utah is the city, where the professional was known to be living. The person's email address and number can be easily accessed through this website on demand.
Name variants:
Jus Pilmer,
Just Pilmer
Last updated May 29, 2024
Workplace
Technical Support
Draper, UT
Industry
Consumer Electronics, Wholesale Electronics, Custom Computer Programing Commercial Physical Research, Electronic Components and Systems, Electrician, Electrical Contrs, Home Automation Systems
Colleagues
Work History
Technical Support
11734 south Election Rd, Salt Lake City, UT
Support Control4 Automation Dealers
Automation Installer Certified
Automation Programmer Certified
Centralized Lighting Certified
Network Administrator Certified
Troubleshoot issues ar...
from May 2018
Installation Specialist
347 east 600 north, Lindon, UT 84042
Installation of low voltage electrical components
Installation of rough-in equipment in new construction, crawl spaces, attics and other locations
Install, terminate, label, and test Cat ...
May 2017 — May 2018
Dedicated Agent Care Representative
55 Water St, New York, NY 10041
▪ Manage the weekly operations & telecom service orders for approx. $750 k portfolio of agencies and customers, including Christian Dior, Microsoft, Orange, Dave & Busters, Siemens, Flowser...
Aug 1, 2015 — May 2017
At and T Device Support Center Supervisor
▪ Lead entire Support Center in customer satisfaction survey scores
▪ Top 10 professional in Greater Southwest District metrics for Quarter 4, 2014
▪ Provided coaching for support profess...
Oct 2014 — Aug 2015
Customer Care Supervisor
4931 north West Ln west, Provo, UT 84601
Nov 2013 — Aug 2014
Customer Solutions Chat and Email Team Lead
4931 north West Ln west, Provo, UT 84601
1st professonial promoted to create new Chat & Email team
Greater than 90% first contact resolution rate
Developed and implemented online interaction protocols
Resolved escalated...
Jul 2013 — Nov 2013
Customer Care Professional
4931 north West Ln west, Provo, UT 84601
Top 20 in Quality Assurance scores
Greater than 95% fixed over the phone rate for technical issues
Consistently low average call time
Knowledgeable on all customer service, billi...
May 2013 — Jul 2013
Inside Sales Closer
4931 north West Ln west, Provo, UT 84601
National Inside Sales
Assistance
o Closed sales at an approx. 60% conversion rate (department average: 25%)
o Bypassed credit qualifications for failed credit clients
o Customized hom...
Aug 2012 — May 2013
Education
2007 — 2012
2007 — 2011
Occupations
IT Professional
Technical Support Specialist
Installer
Home Contractor
Installation Expert
Programmer
Computer Programmer
Network Administrator
Network Systems Administrator
Security
Writer
Author
Sales Specialist
Sales Agent
Managers
Equipment Tools Purchasing Agent
Construction
Speaker
Systems Support Specialist
Support Specialists
Service Technician
Maintenance and Repair Worker
Computer Network Professional
Sales Representative
Department Store Salesperson
Retail Salesperson
Spokesperson
Representative
Skills
Customer Service
Team Leadership
Training
Leadership
Time Management
Customer Satisfaction
Management
Public Speaking
Microsoft Office
Microsoft Excel
Powerpoint
Coaching
Teaching
Microsoft Word
Customer Retention
Customer Experience
Technical Support
Phone Etiquette
Employee Training
Presentations
Manage Client Relationships
Escalation Resolution
Call Centers
Technical Training
Teacher Training
Contract Negotiation
Contract Management
Quality Assurance
Program Management
Customer Support
Training and Development
Corporate Training
Project Management
FAQs about Justin Pilmer
What is the main profession of Justin Pilmer?
This professional's job is Technical Support
What jobs is Justin a professional at?
Justin is a professional IT Professional and Technical Support Specialist jobs.
Where does Justin Pilmer live?
The expert lives in Salt Lake City, Utah.
Where did Justin Pilmer work?
This person worked at Control4, Real Audio Video.
Where has Justin Pilmer studied?
Justin studied at the Utah Valley University from 2007 to 2012.
What is professional industry that Justin Pilmer worked in?
Justin Pilmer works in Consumer Electronics industry.
What are special skills of Justin Pilmer?
Justin Pilmer has such skills as Customer Service, Team Leadership, Training, Leadership, Time Management, Customer Satisfaction, Management, Public Speaking, and Microsoft Office.