Joshua Freund is a eficient expert, that works in Microsoft main office of which is in 75. on the position of Support Engineer Manager - Css Showcase from 2015. This person gained professional experience in more than six positions at different companies. Joshua Freund went to the Seattle Pacific University and got education there from 1994 to 2000. Joshua has such qualifications as Itil. Seattle, Washington is the area, where this professional was lastly known to be living. This professional's email address and number are accessed through SoftwareOfficial on demand.
Name variants:
Joshuah Freund,
Josh Freund
Last updated May 27, 2024
Contact Information
Workplace
Support Engineer Manager - Css Showcase
Wilsonville, OR
Industry
Whol Computers/Peripherals
Colleagues
Work History
Support Engineer Manager - Css Showcase
1 Microsoft Way, Redmond, WA
Microsoft FTE people manager leading a 60 person team with a mix of FTE and vendors resources for CSS Global Escalation Services. The area of escalations my team is focused on is Microsoft A...
Nov 2015 — Nov 2017
Senior Support Delivery Manager
Managed Tier 3 Devices Technical, Microsoft Accounts, Password Reset, and Windows Phone
Ensured that the staff for Tier 3 were performing at or near appropriate production levels and meeti...
Jan 2014 — Nov 2015
Operations Engineer
Worked with the ITWeb team to create an online presence for the Remote IT Services Organization. The site included information about each element of RITS and provided knowledge base informat...
Jan 2006 — Jan 2007
Consultant
2800 southeast Suite #120, Bellevue, WA
Met with Seattle/Bellevue business customers to troubleshoot back office solutions. Provided bids to potential customers and designed solutions based on the business need.
Jan 2000 — Apr 2000
Support Analyst
Seattle, WA
Provided desktop support to University Faculty and staff.
Developed standards for university wide hardware purchase.
Documented process and troubleshooting steps.
Assisted with classroom...
Jan 1997 — Jan 2000
Education
1994 — 2000
1994 — 1998
Occupations
Engineer
Support Engineer
Executive
Manager
IT Professional
Computer Software Professional
Sales Specialist
Agent
Software Tester
Analysts
Customer Service
Operations Manager
Software Developers
Sales Representative
Computer Specialist
Skills
Program Management
It Strategy
Software Project Management
Enterprise Software
Cloud Computing
Project Management
Sharepoint
Integration
Vendor Management
Enterprise Architecture
It Service Management
It Management
Software Development Life Cycle