Josh Friend is a qualified expert, that works in Project Lead the Way main office of which is in 164. as a Technical Support Specialist since 2019. Josh Friend gained professional experience in more than six positions at different companies. Josh Friend went to the Eleven Fifty Academy and got education from 2019 to 2020. Indianapolis, Indiana is the area, where this expert was lastly known to settle. The professional's e-mail and phone can be easily accessed through SoftwareOfficial on demand.
Name variants:
Joshua Friend
Last updated May 29, 2024
Contact Information
Workplace
Technical Support Specialist
Indianapolis, IN
Industry
Primary/Secondary Education, Business Consulting Services, Educational Support Svcs
Colleagues
Work History
Technical Support Specialist
3939 South Dr SUITE 400, Indianapolis, IN 46202
Dec 2019 — Mar 2020
Customer Support Representative
4709 west 96Th St, Indianapolis, IN 46268
Manage transaction lifecycles from origination until the customer unit is in control/custody of the repair technician
Originate all new transactions (via inbound and outbound calls) regard...
from Aug 2017
Technician Support Specialist
Zionsville, IN
Communicating over the phone with dealers and end users for product support and troubleshooting
Assisting with maintaining all service level agreements (SLAs) within specified metrics
Res...
Sep 2016 — Aug 2017
Account Specialist
6100 west 96Th St SUITE 200, Indianapolis, IN 46268
Responsible for account management, specializing in problem resolution
Completed device orders and ensured accuracy and delivery in a timely manner
Created SLAs for newly on boarded custo...
Feb 1, 2015 — Aug 2016
Market Trainer
85 Challenger Rd, Ridgefield Park, NJ 07660
Formal training in Dallas, Texas provided by Samsung Mobile USA
Responsible for consumer training, as well as market training
Prepared training classes for store employees and consumers
...
Sep 2013 — Feb 2015
Assistant Manager
6200 Sprint Pkwy, Overland Park, KS 66251
Responsible for meeting and setting daily, weekly, and monthly sales goals
General facility upkeep and employee product knowledge
Contacted prospective leads
Inside sales/cold calling
H...
Apr 2006 — Jan 2008
Education
2019 — 2020
2006 — 2008
2001 — 2005
Occupations
Sales Specialist
Client Service Officer
IT Professional
Technical Support Specialist
Information Technology Specialist
Technician
Customer Service
Systems Support Specialist
Support Specialists
IT Specialist
Technical Specialist
Technical Support Specialists
Skills
Sales
Training
Management
Retail
Customer Service
Merchandising
Visual Merchandising
Inventory Management
Loss Prevention
Retail Sales
Technical Support
Account Management
FAQs about Josh Friend
What's the main profession of Josh Friend?
Josh is a Customer Support Representative.
What are the main profession of The expert?
These person's professions are Sales Specialist and Client Service Officer
Where does Josh Friend currently live?
Indianapolis, Indiana is the place where Josh Friend currently lives
Where did Josh Friend work?
Josh worked at Project Lead the Way, Dickinson Fleet Services, Llc.
Where has Josh Friend studied?
Josh studied at the Eleven Fifty Academy from 2019 to 2020.
What languages does Josh Friend speak?
Josh Friend speaks English and Spanish.
What is the industry that Josh Friend is connected to?
This person works in Information Technology And Services industry.
What are special skills of Josh Friend?
Josh Friend has the following skills: Sales, Training, Management, Retail, Customer Service, Merchandising, Visual Merchandising, Inventory Management, Loss Prevention, and Retail Sales.