Joseph I Kovel is a skilled professional, working in Avepoint main office of which is in 136. as a Senior Customer Sucess Manager from 2016. This person has earned professional experience in more than 14 positions at different companies. Joseph I Kovel went to the Syracuse University and got education from 2008 to 2012. This expert has such professional qualifications as Microsoft Certified Technology Specialist, Sharepoint 2010, Microsoft Certified It Professional, Sharepoint 2010, and Microsoft. New York, New York is the area, where this person was known to be settled. This professional's contacts can be accessed through SoftwareOfficial on demand.
Name variants:
Jozeph Kovel,
Joe Kovel,
Joey Kovel,
Jo Kovel,
Jos Kovel,
Jody Kovel,
Guiseppe Kovel,
Sepp Kovel
Last updated May 25, 2024
Contact Information
Last Update
Jun 21, 2022
Email
jo**@gmail.com, jo**@fcasd.edu, ji**@syr.edu
Location
New York, NY
Company
Avepoint
Workplace
Senior Customer Sucess Manager
Work History
Senior Customer Sucess Manager
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Working with our customers to foster adoption and consumption of their investments in the AvePoint technology in order for the organization to achieve optimal value of the technology. This i...
from Nov 2016
Senior Manager, Tam and Service Engineering
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Provides management and guidance to Technical Account Managers (TAMs) and Service Engineers as well as assistance with their respective accounts and projects. Improves the overall internal b...
Nov 2015 — Oct 2016
Manager, Tam Services
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Work with Account Executives to bring the Technical Account Manager (TAM) service to the attention of high profile customers. Provides guidance to TAMs and assistance with their respective a...
Nov 2014 — Oct 2015
Technical Account Manager
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Build and maintain a post-sales relationship with select TAM accounts. Key technical resource to the select TAM accounts by providing invaluable technical guidance to assist in the implement...
Jan 2014 — Oct 2014
Senior Tier Ii Technical Analyst
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Collaborate with colleagues to provide personal technical support for clients. Timely creation, follow up, and resolution of a wide range of cases. Mentors less experienced Technical Analyst...
May 2013 — Dec 2013
Tier Ii Technical Analyst
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Collaborate with colleagues to provide personal technical support for clients. Timely creation, follow up, and resolution of a wide range of cases. Mentors less experienced Technical Analyst...
Mar 2013 — May 2013
Senior Tier I Technical Analyst
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Collaborate with colleagues to provide personal technical support for clients. Timely creation, follow up, and resolution of a wide range of cases. Mentors less experienced Technical Analyst...
Nov 2012 — Feb 2013
Marketing Director and Editor and Head Writer
New York City, NY
Contributes ideas and reviews on the latest music being released by up-and-coming artists. Use WordPress as a tool to deliver this music to everyone a wide audience across the United States....
Feb 2011 — Oct 2012
Tier I Technical Analyst
525 Washington Blvd SUITE 1400, Jersey City, NJ 07310
Collaborate with colleagues to provide personal technical support for clients. Timely creation, follow up, and resolution of a wide range of cases. Contributes solutions and relevant materia...
Aug 2012 — Oct 2012
Executive Board Member, Vice President
Manage all internal operations of Alpha Epsilon Pi, handle duties of President when not available. President of the Minor Board, which consists of various chairs of Alpha Epsilon Pi. Held re...
May 2011 — Dec 2011
Project Management Intern
225 Liberty St, New York, NY 10006
Worked on a IT project management team for BNY Mellon and used communication and technical skills to accomplish daily activities and long-term goals. Assisted in the migration of old file tr...
May 2011 — Aug 2011
It Summer Intern
4401 Penn Ave, Pittsburgh, PA 15224
Assisted the CCP IT Help Desk with a number of tickets involving troubleshooting of various company hardware and software. Set up and installed, configured, and administered system hardware ...
May 2010 — Aug 2010
Undergraduate Research
Transcribed audio mp3 files into text for further research analysis. Assisted School of Information Studies PhD graduate students in their research.
Nov 2008 — Feb 2009
Classrooms For the Future - Student Researcher
611 Field Club Rd, Pittsburgh, PA 15238
Helped set up new computers for selected teachers at FCAHS. Instructed teachers on how to use the software that was on the new computers that were given to the teachers. Called by many teach...
Sep 2007 — Jun 2008
Education
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Manager
Lawyer
Advocate
Partner
Managers
Technical Support Specialist
Operations Manager
IT Specialist
Jurist
Legal Counsel
Chief Executive
Systems Support Specialist
Support Specialists
Skills
Troubleshooting
Project Management
Microsoft Office
Sharepoint
Technical Support
Wordpress
Social Media
Enterprise Software
Microsoft Excel
Leadership
Information Technology
Html
Microsoft Word
Social Media Marketing
Microsoft Dynamics
Powerpoint
Microsoft Powerpoint
Docave
Microsoft Office Sharepoint Server
Governance
It Compliance
It Governance
Microsoft Project
Project Web Access
Kanbanize