Jordan Hooker is a highly qualified professional, working in Ca Technologies main office of which is in 1300. as a Customer Success Manager since 2016. Jordan gained professional experience in more than seven positions at different companies. Jordan Hooker went to the The University of Memphis and got education from 2005 to 2010. Frisco, Texas is the area, where this professional was known to be living. Their phone and email are accessed through this website by request.
Name variants:
Jorden Hooker,
Jordyn Hooker
Last updated May 27, 2024
Contact Information
Last Update
Jul 1, 2022
Email
jo**@gmail.com, jo**@gmail.com
Location
Frisco, TX
Company
Workplace
Colleagues
Work History
Customer Success Manager
1320 Ridder Park Dr, San Jose, CA 95131
Drive customer adoption and success with CA Technologies solutions within Northeastern region Named and Parter account segments.
Act as an internal advocate across CA businesses to ensure ...
Jun 2016 — Sep 2018
Manager of Customer Advocacy
6111 west Plano Pkwy SUITE 1000YC, Plano, TX 75093
Hired, trained and managed team members for customer service department.
Assessed Resolution Leads and Customer Advocates' interaction with clients through e-mail, live chat, and phone on ...
Oct 2014 — Apr 2016
Customer Service Specialist
6111 west Plano Pkwy SUITE 1000YC, Plano, TX 75093
Provided high-quality customer support to clients as well as non-profit organizations through e-mail, chat, and phone.
Researched and developed processes to improve client and non-profit u...
Jun 2014 — Oct 2014
Associate, Customer Support
6111 west Plano Pkwy SUITE 2700, Plano, TX 75093
Established and maintained productive client relationships regarding our marketing resources.
Customized marketing campaigns to better meet individual client needs.
Wrote and maintained a...
Feb 2013 — Mar 2014
National Correspondent
Delivered high-quality news products through radio and internet.
Researched and wrote breaking news stories.
Planned (researched, edited, and recorded) hourly radio news segments.
Conduc...
Feb 2011 — Feb 2013
Adjunct Instructor of Music History
200 Madison Ave, Memphis, TN 38103
Provided education on various historical eras in music history.
Developed and delivered curriculum for music history course.
Created assessments to gauge students on understanding and dep...
Aug 2012 — Dec 2012
Education
2005 — 2010
2001 — 2005
Occupations
Executive
Manager
Lawyer
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IT Professional
Computer Software Professional
Operations Manager
Jurist
Legal Counsel
Software Developers
Skills
News Writing
Reporting
Marketing
Integrated Marketing
Nonprofits
Fundraising
Teaching
Email Marketing
Salesforce.com
Proofreading
Leadership
Customer Service
Marketing Strategy
Microsoft Office
Community Outreach
Team Building
Management
Leadership Development
Volunteer Management
Nonprofit Organizations
Strategic Planning
Customer Relationship Management
Event Planning
Public Speaking
Social Media
Software As A Service