Jonathan Cayton

Information Technology And Services

Jonathan Cayton is a highly qualified professional, working in Genpact main office of which is in 4. as a Front Line Manager from 2018. Jonathan Cayton has earned professional experience in more than 11 positions at different companies. Jonathan Cayton went to the Arkansas State University and received education there from 2001 to 2003. Jonathan has such professional qualifications as Over 50 Certifications For Medicare and Healthcare. Dallas, Texas is the city, where this professional was known to live. The person's contacts are accessed through SoftwareOfficial by request.
Name variants:
Jon Cayton, Jonny Cayton
Last updated May 27, 2024

Contact Information

Last Update
Jul 7, 2022
Email
jo**@towerswatson.com
Location
Dallas, TX
Company

Workplace

GENPACT
Front Line Manager

New York, NY

Industry

Outsourcing/Offshoring

Work History

Front Line Manager

1155 Avenue Of The Americas FLOOR 4TH, New York, NY 10036
May 2018 — Dec 2018

Operations Supervisor

2929 Campus Dr SUITE 400, San Mateo, CA 94403
Operations Supervisor New Client
Jun 2016 — Nov 2017

Licensed Benefit Advisor

2929 Campus Dr SUITE 400, San Mateo, CA 94403
Jun 2015 — Nov 2017

Call Center Team Lead

3485 west Harmon Ave SUITE 100, Las Vegas, NV 89119
Oct 2014 — Jun 2015

2Nd Shift Supervisor

Responsible for shipping, receiving for the afternoon shift including managing employees and written communication (e-mail) with other locations.
Jul 2012 — Sep 2014

1St Shift Supervisor

Responsible for the smooth operation of all departments within the warehouse providing vendor managed inventory services for various customers. Well-versed in the use of automated warehouse ...
May 2011 — May 2012

Technical Support Agent

1607 Lbj Fwy, Dallas, TX
Working in an inbound call center providing technical support for Verizon Fios.
Jul 2010 — May 2011

Collections Specialist

Collecting money profitably. Making outbound collection calls and receiving inbound calls. Helping people with debt come up with best solution to get debt resolved.
Mar 2009 — Jul 2010

Quality Control Clerk

Check power supplies and components for proper function. Helping in the shipping/receiving department using FedEx, UPS, packing, labeling, and palletizing. Forklift operation- stand up a...
Aug 2008 — Mar 2009

Shift Manager

110 north Carpenter St, Chicago, IL 60607
Management of up to 7 employees. Opening or closing of restaurant. Bookkeeping.
May 2006 — Aug 2008

Customer Service Representative

Answering inbound customer questions and complaints. Setting appointments for repair of equipment.
Mar 2003 — May 2006

Education

Occupations

Executive
Manager
IT Professional
Information Technology Specialist
Director of Operations
Operations Manager
IT Specialist

Skills

Customer Service
Management
Call Centers
Team Leadership
Training
Inventory Management
Shipping
Customer Satisfaction
Leadership
Supervising
Staff Management
Team Building
Microsoft Office
Customer Experience
Technical Support
Process Improvement
Sales
Warehousing
Warehouse Management
Data Entry
Operations Management
Time Management
Teamwork
Coaching
Microsoft Word
Microsoft Excel
Leadership Development
Forklift Operator
Outlook
Telephone Skills
Troubleshooting
Inventory Control
Quality Assurance
Quality Control
Communication
Employee Training
Problem Solving
Computer Proficiency
People Skills
Crm
Team Management
Account Management
Employee Relations
Powerpoint
Project Management
Microsoft Outlook
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