We found the following information about Jon Gretz at Dcnc, Inc., where this expert has worked as a Service Operations Manager since 2015. Jon's total work experience is over nine years, during which time they had at least five jobs at different places to develop skills. Jon studied at the Platte College Oklahoma City, Oklahoma to 1986. Currently, Jon is located in Denver, Colorado. You can contact with Jon by looking for phone number or email address or find further info by requesting access to this person's additional details from SoftwareOfficial.
Name variants:
John Gretz,
Jonathan Gretz
Last updated May 26, 2024
Contact Information
Workplace
Service Operations Manager
Denver, CO
Industry
Computer Networking, Computer Systems Design Ret Computers/Software Computer Maintenance/Repair, Computer Related Services, NEC, Other Computer Related Svcs
Colleagues
Work History
Service Operations Manager
7100 north Broadway #1, Denver, CO 80209
Since 1998 DCNC has been a provider of the highest quality integration services, migration project management, networking, and desktop services support to companies of all sizes. We pride ou...
Jul 2015 — Aug 2018
Operations Tier 2 Supervisor
Jan 2013 — Jul 2015
Inbound Repair Lead
Jan 2012 — Jan 2013
Provisioning Escalation Agent
Jan 2009 — Jan 2012
Education
Occupations
Executive
Operations Manager
Director of Operations
Partner
Sales Specialist
Supplier
Supervisor
Chief Executive
Services Professional
Sales Representative
Managers
Skills
Telecommunications
Voip
T1
Ip
Troubleshooting
Dsl
Internet Protocol
Managed Services
Mpls
Switches
Service Delivery
Vendor Management
Networking
Wide Area Network
Routers
Voice Over Ip
Unified Communications
Multiprotocol Label Switching
Ethernet
Wireless Technologies
Technical Support
Customer Relationship Management
Customer Service
Information Technology
Management
Team Leadership
Project Management
Telecommunications Management
It Service Management
Customer Service Management
Call Center Leadership
Ilec
Key Performance Indicators
Help Desk Administration
Root Cause Analysis
Issue Resolution
First Call Resolution
Team Building
Customer Escalations
Cross Functional Collaboration
Vendor Relations
Staff Scheduling
Leadership
Contact Centers
Strategic Partnerships
Performance Evaluations
Hiring
Quality Assurance
Call Flow Analysis
Service Level Agreements
FAQs about Jon Gretz
What's the main profession of Jon Gretz?
Jon Gretz is a Career Track.
What are the main profession of The professional?
These person's professions are Executive and Operations Manager
Where is Jon Gretz located?
The expert is currently located in Denver, Colorado.
Does the expert have the email address?
jg**@dcncinc.com is The expert's email address.
Where did Jon Gretz work?
This expert worked at Dcnc, Inc., Global Capacity/Megapath Communications/Covad Communications.
Where has Jon Gretz studied?
Jon studied at the Platte College Oklahoma City, Oklahoma to 1986.
What is professional industry that Jon Gretz is connected to?
Jon Gretz works in Telecommunications industry.
What are professional skills of Jon Gretz?
This person has skills in the following areas: Telecommunications, Voip, T1, Ip, Troubleshooting, Dsl, Internet Protocol, Managed Services, Mpls, Switches, Service Delivery, Vendor Management, and Networking.