Jon Gretz

Career Track

We found the following information about Jon Gretz at Dcnc, Inc., where this expert has worked as a Service Operations Manager since 2015. Jon's total work experience is over nine years, during which time they had at least five jobs at different places to develop skills. Jon studied at the Platte College Oklahoma City, Oklahoma to 1986. Currently, Jon is located in Denver, Colorado. You can contact with Jon by looking for phone number or email address or find further info by requesting access to this person's additional details from SoftwareOfficial.
Name variants:
John Gretz, Jonathan Gretz
Last updated May 26, 2024

Contact Information

Last Update
Jun 23, 2022
Email
jg**@dcncinc.com
Location
Denver, CO
Company

Workplace

DCNC, Inc.
Service Operations Manager

Denver, CO

Industry

Computer Networking, Computer Systems Design Ret Computers/Software Computer Maintenance/Repair, Computer Related Services, NEC, Other Computer Related Svcs

Work History

Service Operations Manager

7100 north Broadway #1, Denver, CO 80209
Since 1998 DCNC has been a provider of the highest quality integration services, migration project management, networking, and desktop services support to companies of all sizes. We pride ou...
Jul 2015 — Aug 2018

Operations Tier 2 Supervisor

Jan 2013 — Jul 2015

Inbound Repair Lead

Jan 2012 — Jan 2013

Provisioning Escalation Agent

Jan 2009 — Jan 2012

Career Track

Occupations

Executive
Operations Manager
Director of Operations
Partner
Sales Specialist
Supplier
Supervisor
Chief Executive
Services Professional
Sales Representative
Managers

Skills

Telecommunications
Voip
T1
Ip
Troubleshooting
Dsl
Internet Protocol
Managed Services
Mpls
Switches
Service Delivery
Vendor Management
Networking
Wide Area Network
Routers
Voice Over Ip
Unified Communications
Multiprotocol Label Switching
Ethernet
Wireless Technologies
Technical Support
Customer Relationship Management
Customer Service
Information Technology
Management
Team Leadership
Project Management
Telecommunications Management
It Service Management
Customer Service Management
Call Center Leadership
Ilec
Key Performance Indicators
Help Desk Administration
Root Cause Analysis
Issue Resolution
First Call Resolution
Team Building
Customer Escalations
Cross Functional Collaboration
Vendor Relations
Staff Scheduling
Leadership
Contact Centers
Strategic Partnerships
Performance Evaluations
Hiring
Quality Assurance
Call Flow Analysis
Service Level Agreements

FAQs about Jon Gretz

What's the main profession of Jon Gretz?

Jon Gretz is a Career Track.

What are the main profession of The professional?

These person's professions are Executive and Operations Manager

Where is Jon Gretz located?

The expert is currently located in Denver, Colorado.

Does the expert have the email address?

jg**@dcncinc.com is The expert's email address.

Where did Jon Gretz work?

This expert worked at Dcnc, Inc., Global Capacity/Megapath Communications/Covad Communications.

Where has Jon Gretz studied?

Jon studied at the Platte College Oklahoma City, Oklahoma to 1986.

What is professional industry that Jon Gretz is connected to?

Jon Gretz works in Telecommunications industry.

What are professional skills of Jon Gretz?

This person has skills in the following areas: Telecommunications, Voip, T1, Ip, Troubleshooting, Dsl, Internet Protocol, Managed Services, Mpls, Switches, Service Delivery, Vendor Management, and Networking.
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