Name variants:
Jolene Skelly
Last updated May 27, 2024
Contact Information
Workplace
Telecommunications Specialist and Training Coordinator
Colleagues
Work History
Telecommunications Specialist and Training Coordinator
2425 west 23Rd St, Erie, PA 16506
Manage Nortel & Avaya phone systems locally as well as North Carolina, UK, and Brazil
Efficient knowledge for programming an Avaya IPOffice solution
Responsible for all long distance bill...
Feb 2012 — Aug 2016
Account Support Representative
Responsible for all aspects related to Business Accounts including new business proposals, retention, billing issues, rate analysis, equipment issues and new products/features introduction ...
Feb 1997 — Dec 2005
Education
Occupations
Executive
Team Leader
IT Professional
Telecommunications Professional
HR Specialist
Training Specialist
Computer Network Professional
Manager
Operations Manager
IT Specialist
Workforce Development Specialist
Training and Development
Network Administrator
Skills
Telecommunications
Wireless
Management
Leadership
Call Centers
Switches
Troubleshooting
Customer Service
Project Management
Strategic Planning
Team Leadership
Team Building
It Management
Budgets
Vendor Management
Change Management
Wireless Technologies
Process Improvement
Operations Management
Contract Negotiation
Project Planning
Disaster Recovery
Cross Functional Team Leadership
Avaya