Johnathan Davis Horton is a qualified professional, who works in Teleopti as a Sales Engineer from 2018. This person gained professional experience in more than 15 positions at different companies. Johnathan Davis Horton went to the Calvary Chapel School of Ministry and got education from 2016 to 2017. Denver, Colorado is the area, where this person was known to live. This person's contacts can be accessed through SoftwareOfficial on demand.
Name variants:
Johnathan Horton
Last updated May 28, 2024
Contact Information
Last Update
Jul 1, 2022
Email
jo**@westernunion.com
Location
Denver, CO
Company
Teleopti
Workplace
Sales Engineer
Work History
Sales Engineer
Calabrio has acquired Teleopti. Continual employment.
Nov 30, 2018 — Jun 2019
Sales Engineer
241 north 5Th Avenue Cir SUITE 1200, Minneapolis, MN 55420
Calabrio has acquired Teleopti. Everything else is the same.
from Nov 2018
Senior Consultant
9777 Pyramid Ct SUITE 160, Englewood, CO 80112
Engagements with multiple Fortune 100 / 200 clients in divergent industries including Financial Services, Retail, and Healthcare.
Developed strategies to enhance Customer Experience Intera...
Dec 31, 2015 — Dec 31, 2017
Senior Workforce Management Professional
4960 Conference Way north, Boca Raton, FL
Feb 1, 2017 — Oct 31, 2017
Senior Manager, Workforce Forecasting and Scheduling
With a team of 10, we provide strategic planning, forecasts & schedules for a portfolio of 89 retail clients serviced in 4 sites for an agent population that ranges from ~1,900 steady state ...
Jun 2014 — Feb 2015
Senior Workforce Professional
2150 south Central Expy, Mckinney, TX 75070
Clients include United HealthCare, Optum, Optum Rx, Behavioral Health Solutions, and The State of Colorado.
Consolidated Aux states, naming conventions and definitions across 13 Avaya ACDs...
Mar 2013 — May 2014
Director of Workforce
3600 Ecommerce Pl, Orlando, FL 32808
Team Leadership, Staff Development, Call Center Capacity Planning, Strategic Planning, Budget P&L, Forecasting, Scheduling and Real Time Adherence Teams
Feb 2012 — Jul 2012
Senior Operations Manager, Forecasting and Scheduling
1 Kaiser Plz, Oakland, CA 94612
Jan 2012 — Feb 2012
Senior Manager, Global Workforce Strategic Planning
7001 east Belleview Ave, Denver, CO 80015
Western Union spun off from First Data Corp in September 2006.
Jul 2004 — Dec 2011
Forecaster and Scheduler, Workforce Manager
5565 Glenridge Connector northeast SUITE 2000, Atlanta, GA 30342
Jul 2004 — Sep 2006
Pmi
MCRD 1st Bn, C Company, Plt 1035, DI's: Hood, Kent, Ayala, Wilday, Donnelson Hawk Missile Systems, 2nd LAAM Bn, Yuma, PMI Rifle and Pistol Training Wilcox Range, Camp Pendleton, 1st LAAM Bn ...
1984 — 1988
Education
2016 — 2017
1984 — 1984
1980 — 1983
Occupations
Sales Specialist
Sales Engineer
Executive
Manager
Operations Manager
Skills
Call Centers
Leadership
Forecasting
Workforce Management
Avaya
Business Process Improvement
Customer Experience
Bpo
Coaching
Process Improvement
Call Center Development
Iex Total View
Project Planning
Executive Management
Strategic Planning
Organizational Development
Change Management
Crm
Cross Functional Team Leadership
Strategy
Business Analysis
Customer Satisfaction
Mentoring
Performance Management
Operations Management
Capacity Planning
Inbound Marketing
Customer Retention
Performance Improvement
Analytics
Metrics
Program Management
Critical Thinking
Executive Coaching
Master Scheduling
Multi Site Operations
Multi Site Team Management
Aspect
Ivr
Acd
P&L Management
Contact Center Management
Business Transformation
Financial Services
Offshoring
Operational Excellence
Vendor Management
Team Leadership
Management
Outsourcing
FAQs about Johnathan Davis Horton
What is the main profession of Johnathan Davis Horton?
Johnathan Davis Horton is a Sales Engineer.
What are the main profession of The professional?
These person's professions are Sales Specialist and Sales Engineer
Where does Johnathan Davis Horton currently live?
Denver, Colorado is the place where Johnathan Davis Horton currently lives
What is the professional's email?
The professional's email is jo**@westernunion.com.
Where did Johnathan Davis Horton work?
Johnathan worked at Teleopti, Caretech Solutions.
Where has Johnathan Davis Horton studied?
Johnathan studied at the Calvary Chapel School of Ministry from 2016 to 2017.
What languages does Johnathan Davis Horton speak?
Johnathan Davis Horton speaks Tagalog and Spanish.
Are there any industries, that Johnathan Davis Horton works in?
This professional works in Management Consulting industry.