John Shama

Supervisor, Technical Support

John Shama is a qualified expert, that works in Scriptpro main office of which is in 79. as a Supervisor, Technical Support from 2019. This expert gained professional experience in more than 11 positions at different companies. John Shama went to the Devry University and was studying there to 2013. Kansas City, Missouri is the city, where the professional was known to be situated. John Shama's e-mail and phone can be accessed through SoftwareOfficial by request.
Name variants:
Johnn Shama, Jon Shama, Jack Shama, Jackie Shama, Jacky Shama, Johnny Shama
Last updated May 26, 2024

Contact Information

Last Update
Jul 11, 2022
Email
jo**@gmail.com, jo**@k12itc.com
Location
Kansas City, MO
Company

Workplace

ScriptPro
Supervisor, Technical Support

Industry

Pharmaceuticals

Work History

Supervisor, Technical Support

5828 Reeds Rd, Mission, KS 66202
from Mar 2019

Workplace Systems Administrator

1768 Business Center Dr SUITE 200, Reston, VA 20190
Primary administrator responsible for monitoring over 700 employee timesheets and shifts. Create and distribute ad hoc reports to AMARG Senior Management. Train employees and supervisors ...
Apr 2016 — Mar 2017

Senior Technical Analyst

5904 northwest 63Rd Terrace Ct, Kansas City, MO 64151
Updated electronic ticketing system (SolarWinds) and communicated ticket priority and status to end users. Responsible for completing 25-30 tickets a day, depending on ticket difficulty. ...
Aug 2014 — Feb 2016

Content Manager

Texas
Oversaw a team of eight members and 2500 SharePoint user accounts. Designed and developed over 40 SharePoint sites. Assigned security groups and permissions. Advised on overall data, pla...
Jan 2012 — Jan 2013

Information Manager and Executive Assistant

Texas
Jun 2011 — Jan 2012

Unit Deployment Readiness Manager

Texas
Led squadron readiness program with 140+ combat ready personnel and 27 task forces. Conducted mission essential tasks to ensure Air Force readiness in peace or wartime. Tracked logistical...
Jan 2010 — Jun 2011

It Manager and Content Manager and Resource Advisor

Texas
Supported over 10 Senior Officer user accounts. Created base draw-down plan to turn facilities back to Iraqi government; 165 units utilized plan to transfer 1.3 billion assets. Establish...
Apr 2009 — Jan 2010

Information Systems Manager

Texas
Managed team that provided Tier I and Tier II support to over 600 end users. Handled physical inventory of 1500 pieces of equipment in 10 separate locations. Coordinated and documented in...
Oct 2007 — Apr 2009

Egress Systems Shift Supervisor

Texas
Supervised a team of 12 aircraft maintainers. Inspected B-2 and T-38 egress systems including ejection seats, canopies and explosive components. Monitored maintenance trends and documente...
Feb 2005 — Oct 2007

Egress Systems Maintainer

Texas
Feb 2002 — Feb 2005

Basic Military Training

Texas
Aug 2001 — Oct 2001

Occupations

Supervisor
IT Professional
Technical Support Specialist
Systems Administrator
Health Specialist
Supervisors
Managers
Systems Support Specialist
Support Specialists
Computer Systems Administrator

Skills

Air Force
Weapons
Help Desk Support
Physical Inventory
Sccm
Units
Technical Training
Conventional
Rescue
Community
Seats
Remote Control
Enduring
Failure
Executive Administrative Assistance
Windows Xp
Afghanistan
Network Devices
Windows 7
Medals
Secret
Kansas City
Password Management
Https
Management
Design
Device Manager
Security
Funding
Desktop Computers
Integration
Maxwell
Information Systems
Monitors
Sharepoint
Accounting
Human Resources
Structured Analysis
Networking
Troubleshooting
System
Tier Ii
Software Configuration Management
Self Reliant
Training
Policy
Customer Service
Peace
End Users
Image
Standalone
Communication Training
Sincere
Remote Desktop
Badges
Analysis
It Management
Warranty
Hardware
Drawing
Aircraft
Dameware
Peripherals
Configurations
Operating Systems
Accountability
Applications
F 15
Communication
Web Development
Account Creation
Safety
Digital Imaging
Operations
Security Protocols
Military Personnel
Military Experience
Credit
Checks
Critical Thinking
Document Management
Network Administration
Permissions
Technical Support
Project Planning
Serviceability
Microsoft Certified Professional
Data Logging
Data Driven Testing
Facilities Management
Linkedin
Policies and Procedures
Nuclear
Ticketing
Google Groups
Active Directory
Army
Electronics
Government
Test Equipment
Diagnostics
Windows Vista
Software
Compliance
Rate
Military
Deployed
Directives
Problem Solving
Combat
Architecture
Coordinated
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