John Odell is a qualified professional, that works in Match.com main office of which is in 104. on the position of Vice President of Customer Care from 2019. John gained professional experience in more than six positions at various companies. John Odell went to the Iowa State University and received education there. San Antonio, Texas is the city, where this expert was known to be settled. This professional's email address and number are accessed through this website by request.
Name variants:
Johnn Odell,
Jon Odell,
Jack Odell,
Jackie Odell,
Jacky Odell,
Johnny Odell
Last updated May 27, 2024
Contact Information
Last Update
Jul 3, 2022
Email
jo**@yahoo.com, jo**@jcrew.com
Location
San Antonio, TX
Company
Match.com
Workplace
Vice President of Customer Care
Work History
Vice President of Customer Experience and Innovation
Texas
Feb 2018 — Jan 2019
Vice President of Customer Care
1930 west Rio Salado Pkwy, Tempe, AZ 85281
Apr 2017 — Feb 2018
Director of Customer Care
1600 7Th Ave, Seattle, WA 98119
Responsible for the general management of 500 FTE’s in two inbound customer contact centers producing $300 million in gross demand sales. Duties include creating the philosophy design and im...
Jul 2001 — Jul 2004
Occupations
Executive
Vice President
Chief Executive
Skills
Leadership
Customer Satisfaction
Customer Experience
Call Centers
Management
Strategy
Customer Service
Leadership Development
Sales
Team Building
Change Management
Operations Management
Process Improvement
Customer Retention
Sales Management
Call Center
Vendor Management
Team Leadership
Contact Centers
P&L Management
Business Analysis
Account Management
Crm
Outsourcing
Call Center Development
Retail
Employee Relations
Performance Management
Program Management
Business Process Improvement
Training
Forecasting
Budgets
Hiring
Organizational Development
Coaching
Employee Training
Sales Operations
Team Management
Workforce Management
Recruiting
P&L
Conflict Resolution
Negotiation
Cross Functional Team Leadership
Inbound Marketing
Human Resources
Succession Planning
B2B
Inventory Management