John M Moffat

Manager of Customer Experience Center

John M Moffat is a highly qualified expert, that works in Alarm New England main office of which is in 66. as a Manager of Customer Experience Center since 2019. John gained professional experience in more than eight positions at various companies. John M Moffat went to the University of Phoenix and got education there from 2017 to 2019. Waterbury, Connecticut is the area, where this professional was known to settle. Their email address and number can be easily accessed through SoftwareOfficial on demand.
Name variants:
Johnn Moffat, Jon Moffat, Jack Moffat, Jackie Moffat, Jacky Moffat, Johnny Moffat
Last updated May 27, 2024

Contact Information

Last Update
Jul 14, 2022
Email
mu**@gmail.com, ci**@aol.com, jm**@cablevision.com
Location
Waterbury, CT
Company
Alarm New England

Workplace

Manager of Customer Experience Center

Work History

Manager of Customer Experience Center

65 Inwood Rd, Rocky Hill, CT 06067
from Nov 2019

Supervisor of Customer Retention

401 Merritt St, Norwalk, CT 06854
from Aug 2018

Technical Support Specialist

10 Norden Pl, Norwalk, CT 06855
Identify, troubleshoot, and resolve customer issues across varying WAN topologies. Provide support from NOC specializing in secure transactions for dedicated appliances; such as ATM’s, lotte...
Feb 2017 — Aug 2018

Supervisor of Customer Service

2 Eaton St, Hampton, VA 23669
Faneuil, Inc., is a nationally recognized leader in technology-enabled in-person and automated service delivery, particularly in regulated, highly complex environments in which precision and...
Nov 2016 — Feb 2017

Lead Technician

1 Court Sq, Queens, NY 11101
Oversee call center operations and aid in providing quality customer service. Provide real-time coaching and feedback to representatives on call handling and metrics. Handle Supervisor escal...
May 2014 — Nov 2016

Business Technical Support Representative

1111 Stewart Ave, Bethpage, NY 11714
Technical Scope: Word, Excel, Outlook, GroupWise, Remedy, Cabledata, Go To Assist, Internet Explorer, Mozilla Firefox, Google Chrome, Windows, Mac OS; Provide outstanding technical support t...
Dec 2008 — May 2014

Information Technology Intern

Technical Scope: Word, Excel, Lotus Notes, Norton Ghost, Active Directory Built rapport with co-workers and customers, and strengthened IT knowledge and skills while completing PC-related su...
May 2008 — Jul 2008

Work Study Student

Worked as an assistant to the financial aid department. Handled various office tasks; such as file management, composing documents, copying documents, shredding documents, and sorting studen...
Oct 2007 — May 2008

Occupations

Executive
Manager
Supervisor
Operations Manager
Managers

Skills

Technical Support
Troubleshooting
Computer Hardware
Customer Service
Call Centers
Telecommunications
Customer Satisfaction
Windows 7
Contact Centers
Active Directory
System Administration
Microsoft Office
Computer Repair
Wireless Technologies
Help Desk Support
Network Administration
Windows Xp
Microsoft Excel
Problem Solving
Computer Maintenance
Os X
Microsoft Word
Remedy
Time Management
Supervisory Skills
Management
User Administration
Self Driven
Workforce Management
Asset Managment
It Business Management
Health Insurance
Social Media
Leadership
Kronos
Oracle Crm
Microsoft Outlook
Microsoft Powerpoint
Information Security Management
Security Management
Operations Management
Project Management
Team Leadership
Team Management
Analytical Skills
Service Desk
Technical Documentation
Windows 10
Databases
Internet Services
Open Minded
Windows Xp Pro
Mac Os X
Highly Resourceful
Resourceful Problem Solving
Cross Functional Team Leadership
Self Management
Inventory Management
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